Fantastic Customer Service. I spoke to Maria who was very helpful and polite. Maria took all my details and let me know she could help find the best deal. Maria then transferred me to James who was able to discuss starting a new plan with Energy Australia . Thank you for taking the time to answer all my questions. James and Maria made the process of transferring my electricity very smooth.

Alex was extremely helpful in arranging my required services. His knowledge, professionalism & sense of humour are to be commended. He explained everything very well & answered all my questions. I felt he went 'above & beyond' to ensure I understood everything & that I was happy with my decisions. This gentleman deserves a hundred gold stars! Cheers, Helen.

Incredibly helpful - explained the electricity poicy and options. Very personable, knowledgable and professional.

Nicholas was an absolute “Legend” made everything easy. Well done 🤩

professional polite and helpful young man. I appreciate this as I don't often see it in Australia. Thanks

The person was super kind and helped me through the process. She made everything go smoothly and easy.

👌👍🏻Thanks

Just happy knowing that electricity monster is there to keep an eye on electricity prices and best deals

Needed an urgent connection and Liam was amazingly helpful and sorted out the connection quickly and efficiently.

Kind helpful saved my life

James was fast and efficient with everything I needed done, explained everything in great detail and had a easy to understand answer to all my questions. Great customer service and very friendly.

I was absolutely delighted to work with Liam today, I had a most enjoyable and fabulous customer experience. Upbeat, succinct and so very well spoken Liam is a true professional. Thank you for your assistance Liam, love your energy, keep being amazing, our world needs more people just like you.

Thanks Liam,and the first lady I spoke to,great job,thanks

Ryan was very patient and maintain a very relaxed composer, with in turned my stressful task into a pleasurable experience. I'm not mentioned search we have have electricity without any hassle. Thank you Ryan for all your help. It really was a pleasure.

Liam was friendly informative and very helpful All questions answered and solutions offered

Had the pleasure of dealing with Anaru Taukamo who was assisting me with my connecting my Electricity and my Gas for a new Property. Please note I'm really sick and was constantly coughing, sneezing and blowing my nose throughout the call. Anaru, was patient and understanding, very professional handling my questions and at the same time finding me options and competitive rates for both electricity and gas. Considering I'm not well will say Anaru really made this call quick and not painful at all. Thanks Anaru keeps up the great work🙏

Fantastic service from Anaru - extremely patient, clear and concise. Thanks again for your help and setting me up.

I’m happy because the guy I was talking about my Electricity was so good.

So helpful, understanding, how all customer service should be ,should be more like him

Very friendly informative no nonsense Thankyou Kirra appreciate recommendations and conectionsc