Great experience. Ryan was very helpful, easy to understand. He explained everything and clarified what we didn't understand. Very friendly and lovely to talk to. Thanks for making our experience easy.

He was very polite and helpful he explained everything perfectly to me , he is a credit to your company.

Joel was so good at explaining the plan to me ,he was great to speak with and I wish there were more like him when calling providers Darren Hunter

I spoke with a gentleman named Joel, he’s was very clear and professional with how he delivered his information about the company and other information regarding electrical and gas for my home. He was extremely helpful, 10/10 would recommend!

Josh made a tedious process quite enjoyable - nice guy . Hope to get him next time I call

Alex was amazing! His customer service skills go above and beyond. He found a great deal for me at the last minute which allows me to move on time and he made the process of connecting electricity smooth and effortless. After having spoke to 5 other companies and completely disheartened by the process he literally saved the day and has already saved me $394, including the $100 voucher I receive this ends up totalling to just under $500. The best bit about it is I know my electricity is renewable which makes me even happier. Thank you Alex!!

Excellent service. Very professional.

Very professional, no time wasted, straight to the point and we’ll wishes to my move which was very kind.

Joel help me Eve well

Josh is a legend he needs a raise, helped us hook up wifi and electricity after my crazy ass roommate finally left 🤣

Very good and worth talking to Joel.

Joel was incredibly patient , informative and helpful . He explained things very professionally and clearly.

Hi there, my call with josh today was absolutely outstanding. He really knew what he was talking about and I feel very comfortable that he went above and beyond to work out the best deal and pathway for my home I really appreciate his time and effort Thanks Josh

Spoke to Suhayl today at Electricity Monster regarding new Electricity plan. I have had issues with the Energy Australia and there honesty about the way they conducted business. Suhayl was able to organise a new supplier and set it up for me in a very short period of time. Really appreciated his honesty and concern for me as a customer. Have had major issue with more than one company of recent years, find it very annoying when the consultant is all about push push push instead of the interest of the customer. Well done. Clear, concise, honest. Should be more like him.

Easy to deal with and everything is sorted without any fuss.

I was quite impressed with the exceptional service that I received today from "liam" . He was so very polite and helpful he actually listened to my situation. And He was so very compassionate understanding thankyou again 👍👍mate

I couldn’t have asked for a nicer person to help me with my gas and electricity connection - friendly, clear and helpful. Was happy to answer all questions and clarify the answers. Thank you so much.

Great service.

Excellent communication and courteous staff, especially Reuben who helped setup my account. I gave 4 stars since I was misguided that payments are accepted from AMEX, while the Energy Provider I spoke to afterwards, clarified they only accepted VISA and MC. Otherwise, excellent support. Cheers!

Helpfully and quick service