My shutters are beautiful. Oh how I love them sooo much. I would say Universal Shutters delivered an excellent customers service. The shutters were ready to be installed on the expected delivery date, but as I was not available on the day, I had to reschedule. The fitter was very experienced and friendly. We had shutters installed in 3 rooms, the rooms are looking lovely 🥰 🥰🥰

Easy process from start to finish. Measuring took a while, but I was confident it was going to be spot on. Long wait for delivery approx 18 weeks, but we was not in any rush as we were having a kitchen fitted prior to the fitting. Fitter arrived nice and early, worked tidily and cleared up after himself. showed us how they worked with the openings after fitting, and he left spare slats and screws. really impressed with the whole service and emails to and fro to keep me in the loop. great experience and shutters look lovely. really happy customer :-) only thing is - left us with 3 rubbish bags of packaging that hubby now has to take to the tip! but can't complain as we are going there anyway :-)

Would highly recommend Universal Shutters. Great choice in all range, competitive charges, great client service and excellent clean installation. Am super impressed with the installation guy. If the lag time to build and ship can be reduced, then I'll be overwhelmed

From start to finish I was very pleased with the service I received and the final product of shutters that have been fitted to my bay windows, will definately use again if I do any more windows around the house

Fantastic service from start to finish. The team were incredibly communicative and polite. The price for the shutters was very reasonable. I am really pleased with the shutters - they finish off the windows / exterior of the house. Highly recommend Universal Shutters.

Amazing service throughout and the shutters look lovely and modern.

Everything was exactly as expected. Arrived within expected timeframe. Communication regarding delivery and installation was great. Finished product looks fabulous. Installation was quick, and so tidy. Would definitely use again.

I had a few quotes come in for new Shutters on a 4 bedroom semi detached house in Sidcup, Universal shutters was good on price for similar quality products as the others, Whilst it took a while to get them installed from the initial order placing date, it was similar to other suppliers dates also, it must be the industry. The installer was fantastic, clean and on time. overall I am completely satisfied with the service and would recommend.

From initial contact to final delivery I liked the professional approach from the team. There was always someone to answer my queries and my emails were promptly replied to. I would highly recommend universal shutters to anyone interested in making your windows looks pro...

Really happy with my new shutters. Great service from start to finish. Thanks again.

Great services from start to finish with Justina for service , Dan for measuring and pricing and Jake for fitting! Great team work.

reliable and good service throughout, very happy with the shutters

Happy with Universal Shutters so far. Jason helped us make the right selection. Justina organized the fitting two months ahead of the promised timeline and Jamie fitted it in around an hour. The staff at Universal have been very friendly, knowledgeable and professional. Thank you.

Excellent service from start to finish and the shutters look great, quality & fitting is amazing......so happy I am waiting for a quote for some further windows! Many thanks Universal Shutters!

Very positive experience from initial contact, to measuring up, to adding to the order, to arranging and having shutters fitted - very professional and friendly people and great end result 👍🏻 Definitely recommend!

Very happy with my shutters ! I love them! Also, I've had a great Customer service experience and Jake, who installed our shutters, was very professional and took his time to do a great job. Thank you!

Love my shutters! We have been wanting some for a while and finally took the plunge earlier this year. They have just been installed and whilst the handles were missing they promptly rearranged with no issues. Good communication throughout. Our windows are awkward bay windows and so we had to adjust the initial design but at all stages this was clearly communicated as were delivery estimates and updates. The new shutters have brightened up the room and cut down outside sound. The real benefit for us though is the fact that the dogs are no longer disturbed by people walking by outside the house and reacting! We can now vary how we open the shutters and let light in whereas the blinds before were permanently closed. The downside (always has to be one) is that we now want shutters in most other rooms and will have to save and wait to next year lol I am already recommending to friends.

I would highly recommend this company. The surveyor Peter was brilliant - really thorough in his explanations about each type of shutter style and had examples to show me. I was convinced to have the more expensive style as I could see the difference. The company kept me up to date with delivery and fitting times. The wait was rather long but this is the same with all the shutter companies as I did shop around.

We are delighted with our new shutters, and the service from office to survey to installation was brilliant.

Very efficient service