Process was really easy. Colin came to house with a good sample of products, no pressure selling just measured up and gave a fair quote. There was some time between ordering and fitting but that was explained and kept informed of progress. Fitting was both sets on windows and patio doors was carried out professionally by a fitter who clearly has an eye for detail and enjoys his work. We are extremely happy with shutters and would recommend and use again.

We had already purchased shutters during the lockdown from am online company and fitted them ourselves. Two of our windows had 3 panels but the shutters we had purchased had 4 panels and they looked awful. I contacted Universal Shutters to help sort it out. Colin came out and had a look explaining that he would match the rest of the house and they could be made with three panels. On the day of the installation our fitter was superb, he was polite, hard working and nothing was too much trouble! The new shutters were fitted beautifully. They are fantastic quality and look amazing. The fitter even went around and adjusted our other blinds and completed the finishing touches. The communications throughout the process was brilliant. We went into two lockdowns during the process but was kept up to date by Justina with any delays etc. I highly recommend Universal Shutters 100%

Colin and his team did a fantastic job with our shutters giving our home real curb appeal. So much so that when we recently moved we had him round straight away to quote for shutters again in our new place. Looking forward to their arrival in a couple of months time !

Excellent service! Colin and his team were very professional, knowledgeable and very thorough. We absolutely love our shutters! I would highly recommend Universal Shutters.

Absolutely over the moon with my shutters From start to finish it was all very professional, I was kept up to date on times etc. The fitter was very professional, worked well and cleaned up after he had finished Would highly recommend Universal Shutters

The team at universal shutters were absolutely superb showing such professionalism with amazing customer service & attention to detail. What a fantastic job you have done fitting my gorgeous shutters thanks again.

From start to finish the service I received was excellent and the quality of the shutters are perfect. The fitters were really professional and very polite, I can not fault this company and would recommend to anyone who are thinking about having shutters to get in touch with Universal Shutters first.

The guys at Universal Shutters did a fantastic job from consultation to installation. From the initial discussion, they were very thorough and attentive. We felt they were very knowledgable and experienced, they advised us and helped to make decisions and we worked out the designs together. The shutters made a huge transformation to our rooms and the atmosphere in the house. The quality is good and the installation was done very well.

Wonderful shutters on challenging windows and great Universal team too! Highly recommended

Great service from start to finish. We love our shutters!

Great service from the valuation to the install - Marcin was just amazing fitting the unit - he communicated well on the day of install too. Just perfect. Would highly recommend.

Thank you to Colin and Martin. Excellent service. Delighted with our shutters, so much so we shall order for upstairs.

We were really impressed with the range of shutters and also the great professionalism of Colin and his staff. Took time to go through our requirements as the window was not a regular size however what was fitted looks amazing and we are so happy with the style, look and ease of how to use. Really beats curtains, nets and blinds so we're looking to do more windows. The price quoted was what we paid (no hidden extras which you tend to find happens) and really affordable. Would highly recommend Colin and his company - you don't need to go anywhere else for shutters.

Fantastic service from universal shutters from quote to installation excellent product, service standard and fitter team. Would highly recommend

We chose Universal Shutters after reading very positive reviews and they were a local company. We are so glad that we did. Colin was very patient and explained the whole procedure on our first meeting and we felt confident that we would get first class treatment. So much so, that before we placed our order we decided to have more!! Marcin, the fitter, ensured that the measurements were exact and was a top class professional when it came to the actual fitting day. The shutters transformed the look of the house both inside and out and we would have no hesitation in recommending Universal Shutters.

Great service from start to finish ! Good customer service and great finished product. Will be using these guys for the downstairs of the house next year.

Excellent service from start to finish! Colin and Marcin are super professional and friendly at the same time, you can really feel that they genuinly care about you. And of course we love our shutter!

The installation of my Shutters was well done and I’m happy with the services received from Universal Shutters. Excellent communication and good customer service was one of the greatest experience I enjoyed with them. So yes I will highly recommend families/friends or anyone looking to install shutters in their homes to contact Universal shutters for their services.

We love our shutters! We are so happy with our shutters! It makes such a difference especially with our lounge! Amazing service from start to finish! Colin's professional advice and at no point put under any pressure "to order now" as we had been before with other companies! Marcin very professional, clean and tidy with the installation! Excellent value for money! We can highly recommend Universal Shutters! Huguette & John

Amazing service from start to finish. Installer was the most tidy and clean tradesman I have ever seen. Lovely finish at a good price, highly recommended.