Sales help on phone was fab. Didn't receive receipt via email. Chased twice and did receive via email and post. Installers asked if they shld wear a mask when arrived, which was disappointing, as of course they should in lockdown. Washing machine great, very pleased. Would use Optimum again, yes, and have done previously too.

Very efficient service my new fridge freezer delivered as promised and the old one taken away. No problems at all with any part of the service.

I have used Optimum several times before and cannot recommend them enough. Their advice is always honest and the service excellent. On the last occasion, I had a problem relating to an old ‘fridge/ freezer and fitting a replacement one in an existing fitted kitchen. Mel was excellent! He researched the correct split for the model and offered suitable matches for the replacement. He gave us price ranges and availability timescales. Proper customer satisfaction.

Optimum most helpful and efficient in measurement/supply /fitting of new oven. Highly recommend

Prompt and helpful

I have purchased numerous appliances over the years from Optimum in Southwick, always easy to deal with and do exactly what they say they will do and on time , Highly recommend

Superb service, prompt and efficient; would definitely recommend for advice and supply of goods. Thank you. Paid particular attention to respecting Covid rules ( distance and use of mask whilst installation of appliance took place).

From ordering to fitting everything was perfect

Excellent service

From the date of my order Optimum consistently kept me informed of the delivery date to them. The 2 men who delivered the American fridge/freezer were most helpful and diligent regarding getting the item into the house without any damage to furniture, property or the fridge freezer. They took away all the rubbish. Excellent service from beginning to end.

The shop was well laid out and plenty of appliances on display. The staff were knowledgeable and helpful with choosing our appliances and sourcing the best deals for us. Good communication and outstanding service from the delivery drivers.

Helpful advice when choosing a new upright freezer which we needed quickly as ours was failing. Very helpful in getting one quickly delivered and couldn't have asked for more helpful delivery guys. Price was competitive too.

Ordered a replacement neff microwave oven a 12 week lead time was given (Not the fault of Optimum) but arrived after half that time. Final delivery and installation were all on time as promised.Staff were all helpful and efficient Excellent service.

Very good service. We have used you for many years and recommended you to friends and family.

Great products and service

Staff were very helpful and delivery on time.

Great customer service all sorted by phone and great delivery and fitting service

Just as lockdown ends is not an ideal time for your cooker to give up but the staff in the showroom were extremely helpful in sourcing a cooker that could be delivered within 48 hours. The guys were fantastic considering it was pouring with rain. They were cheerful and soon installed the new cooker. Great service with a cheerful smile.

Im terrible with technology myself so i found it difficult to fill in applications. But with many phones calls and lots patience i take my hat off to Leigh anne rutter. Wonderful women. Knows her job. And very patient. So thank Leigh anne & optimum pay :)

I had to wait weeks and weeks. And then I got a message "Goods are delivered". But.... I haven't seen nothing, while the whole day I was at home. I am very dissapointed.