I've been GG loyal customer for many years and honestly, I can't say anything bad about them! Their support is swift, friendly and helpful. Recently, I was just asking their support of an email coming from greengeeks is legit. Their rep gladly helped me out plus went above and beyond! Best decision I ever made for trusting my online presence platform.

Green Geeks has simply provided exactly the service that was promised. The support is excellent, it is polite, professional and fast. The Green Geeks interface is simple to use and provides all the tools that I need. I have no hesitation in recommending them to anyone seeking reliable fast and competitively priced hosting

GreenGeeks is so responsive--They make it possible for me to maintain websites by providing 24/7 accessible help from a real human being. Their on-call support staff are very knowledgeable, and can usually help me troubleshoot and fix my issue quickly. They also help me put in a ticket for more complicated problems. In a world of bots, GreenGeeks is staying human, and I love them for this!

Alex was very informed about all plans, services, and technology offerings. I was given guidance in finding a starter plan and direction for our expected growth and traffic. This is customer service par excellence. Thank you!

Great service. Maybe the management UI should take an update, because in 2025 looks a little bit old, but is functional and everything works excellent.

I have an account with GreenGeeks for quite a few years, and every time I need help it is there. Thank you GreenGeeks

I was exploring many webhost, after trying with some "best" services, I found Greengeeks.com, who gave me not just a good service but a excellent support, very kindly people and professional as well.

I've been a customer of GreenGeeks for nearly 15 years as well as an affiliate member and encourage my clients to become GreenGeeks customers as well. Why? Customer Support at GreenGeeks is second to none. I have never waited more than a few minutes for a response and even when things require level 2 or level 3 support, it never takes very long. Why is that the thing I'm happiest about? Well... when it comes down to it all web hosts offer the same capabilities (more or less) you can host a WordPress site with any of them, right? But customer support / tech support experience is wildly different depending on what web host you go with. There's GoDaddy where you might spend 2hrs on the phone being screened and shuffled from one person to another until you get the right specialist who can help (I've been there!) and then there are companies like GreenGeeks who get back to you in minutes. When you're having a critical issue with your website you need help in minutes, not hours. I think that explains everything. Do yourself a favor, switch to GreenGeeks today. Enough said!

I have been using GreenGeeks for over 5 years now and it's the third and last host I will ever use. They are incredibly reliable with no downtime, great features and even better support.

Great service. Whenever I have an issue they help me out, and if they make a mistake they set it right at once so things keep going smoothly for my website. I'm definitely staying with them! Thanks to the team!

Apart from the great uptime the support team really work hard to solve any issues that may arise, always and always find a quick solution - especially someone like me who runs a business and needs things done fast.

The advisor and his technical expertise helped us easily solve a problem we were unsure of how to handle. He took care of all the details for us too. We have used Green Geeks for many years, and find the service to be reliable and they are always available to provide customer support.

I've been using Green Geeks for almost ten years and so glad to have found them. They have been really consistent with their support and services for all my web hosting issues. And a bonus is that they don't push to upsell unwanted services unlike other providers. I highly recommend

I find that some companies spend all their efforts pushing to close the sale, but do very little after-sales service. Some don't seem to care much about you after they receive your money. However, Green Geeks was different. They reached out to me about a week after my account setup to ensure that my needs were met. The Agent was friendly, patient and genuinely wanted to assist me. She took the time to familiarize me with the dashboard and answered a couple of questions that I had. This gave me the confidence that there was someone at the end of the line who really "cared". Thank you for the reassurance!

Great customer service and great service from The Geeks, would highly recommend them 👏

I have been a client for six years now and I have never had a problem with Green Geeks. I've used other hosting providers on client projects and theres always problems: confusing interfaces, long support reply times etc. I have NEVER waited for a support reply more that one minute with Green Geeks and the whole service just keeps getting better. Cant recommend enough!

GreenGeeks has reliable service and fantastic customer support. I needed a lot of support early on when I was getting started and their customer support agents are very helpful and I never spent more then a few minutes on hold. Later on, once I got my website up and running, I have never had an issue with the website being down or being unable to log in. They have really reliable hosting and this makes my life easier--it's one less thing to worry about! I migrated my site from a previous hosting company that was horrible and was equally horrible to cancel with so this makes me even more grateful for the service I get from GreenGeeks.

Easy to contact company. Quick resolution of minor issue.

Great customer support and software! The customer service is exceptional and the platform is very easy to use. I am an amateur web developer and they are always available or assistance on the technical requirements I am not familiar with.

GreenGeeks has great hosting and domains at fair prices, but what really sets them apart is the AMAZING customer service! I don't think I've ever had to wait more than 15min to get an answer from the support department. And no matter how technical my question is, I always get the right answer. I'm not sure if they're using human or AI agents, but regardless, they are very quick, knowledgable, and courteous. Would give 6 stars if I could!