Aaron is extremely personable and patient, explaining anything that may need follow-up information in clear language! Both he and his assistant Phil are keen to help and we saw many happy customers in the Broadwater branch as we delivered and collected our laptop and All-in-One Desk Computer. It was also helpful to view the display of current Dell and Acer Laptops for sale, ready with Windows 11! Buy with confidence.

I went to Laptop Workshop at Broadwater ,Worthing for help with my mobile when I forgot my pin to unlock it. Chris was very helpful in wiping my phone back to its factory condition (unlocking it) and then helping me to restart the phone after. He was very patient and this was much appreciated.

I presented the Laptop Shop in Broadwater with a badly damaged iPad Pro which had been stepped on whilst in some soft luggage causing the screen to be shattered and even the bezel was bent along its longest side. Although the LCD was still working as before there were shards of glass everywhere inside the case and I feared it might be an expensive right off . The staff were polite and supportive and stated that they thought it could be repaired, although they would have to send it to their specialist as it was a little more complicated. At one stage I was informed there may be a risk of the face detection system being neutralised as the damage was very near to that area on the LCD. They emailed me for permission to proceed ,even though there was a chance that they might not be able to bring it back to full functionality, but they did and I couldn't believe how good the device looked when it was returned. Overall fantastic, very polite and courteous service and at a very reasonable repair price too, don't bother going anywhere else they are simply the best, thank you Laptop shop

I purchased an iPhone from this store the person that served me was a gentleman called Chris he listened to how I wanted the phone set up for my husband and was so helpful in doing this . I would recommended this store in the future .

Polite service and quick minor repair to my phone.

Excellent service very quick and efficient, will definitely use again

Really appreciate having this little shop so close. It has been so helpful. The staff are knowledgeable and polite and really do have a commitment to customer service. Used them multiple times and very happy to recommend them.

An ‘mature’ customer ie I recall loading programs off an audio cassette player, I was thrilled to find this shop in Apple knowledgeable shop in Broadwater. My questions are always answered with curtesy. I have purchased a refurbished iMac, new iPads and I’m awaiting delivery of the iPhone 16pro later this week. I can’t compliment the staff highly enough, an No, we are in no way related!

These guys know what they are doing regarding technical expertise and customer service.Excellent face-to-face and on-line contact and done with a sense of humour.Replacement of MacBook screen brought it back to as new condition.If future support is needed,I am on my way to Worthing.Thank you,L.W.

Hi Yet another great experience, my iPhone was mended within 3 hours of dropping it off for repair. Thank you guys

I brought a laptop online (1st ever laptop).i came across this company and was drawn to it instantly from the range of laptops they had and great reviews. And the price too .apon purchasing my laptop that I'm so happy with and it is all running good and arrived in excellent packaging .I set it up rather easily. And the laptop itself was in great condition with the latest software installed already. I spoke with Aaron Chapman who is literally the nicest person to speak with and a huge help. He answered all my questions and responses for my questions within 20 mins .he guided me through what I needed to do and if I have any further questions I can email him .I will definitely be purchasing and pointing my friends to this company. I have nothing but huge respect and admiration for this company and for Aaron for dealing with my questions .and being extremely helpful at all times .thankyou so much for a 10/10 service all round. Really happy with how I was spoken to and with the laptop itself and the price. Thankyou.

I needed a MacBook Air and having decided to seek out a refurbished model I went to the local Laptop Workshop website. Several options were available and having chosen my preference on age/price placed the order. The computer, boxed and in very good condition, was delivered to me a day later. I'm very happy with the service and even more with the MacBook! I've bought Apple products from them before and would recommend.

Laptop Workshop repaired my MacBook following an encounter with a water spillage ... although I had thought my device was beyond repair, the technicians used their expertise to replace the necessary parts and get my MacBook back up and running within the given timeframe. Having used LW many times over the years, they are my trusted 'go to' for any device issues. Their service is always very professional, courteous and any repairs carried out in a timely manner. A big thank you to the whole team for being such great service providers!

Excellent service! Had a new phone screen put on, and it was done within an hour! Great customer service

Needed my phone screen replaced and I was also having trouble with the camera on my iPhone - can’t fault the service one bit, phone was fixed same day (whilst I was having coffee), extremely reasonable and phone good as new!

Thank you for my new laptop and for fixing my iPhone. Excellent service from the laptop workshop as always - I have using this shop for over ten years. A reliable and trustworthy service.

My phone repaired within an hour today, fantastic service, quick service and friendly too. Thank you

Went in with an iPad to get fixed for holiday, screen needed replacing, phoned numerous times not ready, day before holiday promised they would call back and didn’t bother, the whole point of getting fixed for holiday for a 13 year old, wish they would have said they couldn’t do in time and would have gone elsewhere .. customer service not great

Broadwater shop- First class customer service and phone repairs. I had a new phone screen fitted and charging port cleaned. Competitively priced for the level of service. It’s nice to be able to have walk in appointments with same day repairs. In my case within 90min. The gentleman who served me (sorry I didn’t catch a name) was very helpful and friendly. I’ve used the phone repair service multiple time over the years and I’ve always had great experiences.

Excellent service. Repaired phone screen and cleaned out charging port. Phone now looks and works like brand new. Always come here for repairs, have been elsewhere in the past and they just don’t compare. So much so that since moving to Surrey I still make the trip down to get repairs done. Prices are good as well.