Took 5 weeks instead of 1 to 3(for a frameset so not a complete bike), but the frame looks very nice

Frame arrived on time. Ran into a small issue, the rear dropout was somehow damaged and incapable of fitting my wheelset. I had to shave some of the metal off. This was an easy task but not something you would expect from a brand new frameset. Some of the details about the frame I would change such as the placement of di2 grommets and my mismatched color headset if you chose the silver option (comes with a black seat collar) otherwise, frame looks great, rides great. overall 4/5 experience wise

Excellent service, fast shipping

Bestellung eines Jobrades lief absolut perfekt. Auf Fragen per Mail wurde schnell geantwortet. Sogar ein paar Sonderwünsche wurden unkompliziert erfüllt. Lieferung des Rades erfolgte schneller als angekündigt. Vormontage und Material in top Qualität. Immer wieder gerne!

Everything went super smoothly and quickly ! Alex, the salesman, was very reactive when I asked about few modifications in my order. He even sped the process up to get my bike faster ! By getting precise information during the delivery process, I was feeling completely secure. Overall, I would do the experience more than once if only I'd have more money to spend into bikes !

Fast competente and friendly answer

Quick help and processing

It took a while to get the bike to me. But I was kept abreast of all the different steps taken by the team. When it arrived it was well packaged and was in great shape. The bike itself looks great and I can’t wait to have the first hours on the bike.

Such a fun bike! Very snappy, just dives into corners but also comfortable for long rides. Tubeless has really taken alloy bikes to the next level. Absolutely worth the wait for the restock!

Love the sweat shirt and more than happy to support a local bike shop with a story. Went to high school in Germany and saw your story on GCN. Just nice having something different here in the states!

It was all great, I'm really happy with my bike. But I would have expected a little bit more information from your side when I've ordered the bike. No information came, it all went via jobRad and I think it would have been nice to get some notifications regarding the status etc. from you.

Toller Kundenservice, schnelle Antwort, immer lösungsorientiert :) Klar 5 Sterne

Rundum glücklich und zufrieden. Pure Liebe für diesen Rahmen.

The customer service is very personal and fast. Also, the shipping date was quicker than announced. The bike is gorgeous. I can recommend buying a standert bike

The bike is great. The staff is great. The service. Everything!! Standert=amazing!!!

Well, don't get me started. I've already spoken to mgr who called me from your Berlin store. I want a refund because the shirt was never delivered by DHL, which claims otherwise. They are both incompetent and liars. Lew Kuhn

Wow just wow... Took some time to.get it and it was like trying to get concert tickets. Super good finished, feels sweet after the first rides, can't wait to put some more miles on it!

Had a perfect handover with Lea, had little time when picking it up. Get my coffee next time.

Dieser Bock ist wirklich top! Schnell, assig hart und wirklich Fun! Mein drittes Standert und wohl auch nicht das Letzte. Toll, dass auch beim Selbstaufbau stetig per Telefon oder Video Call Hilfe verfügbar ist. Bis bald auf einen Espresso:)

Great collaboration on getting the right set up for my customized Stichsäge. Felt almost like we know each other for some time. Very happy with the whole end-to-end process ! Won’t be my last Standert - for sure ;).