You need more attention to send packages for another countries

Very easy to contact. Frame came exactly as ordered.

The Umlaufbahn is stiff, fast, agile and has a holographic color scheme, which you have to see in real! Arrived with no issues and everything you need. Nice one, thank you!

Toller Rahmen, guter Service, sympathisches Team!

Bought a larger frame thanks to the help of Alex and Scott. Always there if you need them. Now it fits wel. Thank you.

Tolle Bikes. Faire und schnelle Problemlösung, wenn mal was nicht so klappt, wie erwartet.

Super Service, trotz längerer Lieferzeit habe ich mich immer gut abgeholt gefühlt. Mega geiles Rad! Absolutes Traumrad!

Great product and the customer service experience with the team in Berlin was excellent.

The communication with the team was amazing. I live in the USA so I had questions about shipping, import duty, etc, and the team was there with prompt responses through the buying process.

Responsive customer service. Received my new bike in good condition!

Unfortunately just three stars since there has been a couple miss communications regarding the real pick up date and I showed up in the showroom 3 times and was sent back since the bike was not ready. I would really like to see some more proactivity from the sales team in store since the finance, logistic team rescued the entire experience.

Schöner Rahmen, Lieferung schneller als angegeben!

It was a wonderful experience! The bike arrived earlier than expected. Now getting my buddy to keep a lookout for the restock KREISSAGE RS! 😇

The superb frame and great customer service, shipping wait time was expected, so I can't be upset at it. The frame shipped earlier than expected, so it all evens out. My next frame will be a Standert, and my girlfriends frame/bike will be a Standert. The handling is incredibly nimble and responsive. Thank you for your business.

Good communication about shipping, and happy with the product that I bought

Super schnelle Lieferung, die Produkte wie beschrieben, top Qualität!

The best sales support on the earth. They are very kind and quick. I had some technical problem at payment. They confirmed my pre-order. I paid at store. They make my delivery faster. I started to use my bike 2 weeks before planned delivery time.

Kreissäge Rim rides like a dream. superb service! waiting time for the complete bike was around 6 weeks (2 weeks faster than expected ;) )

Good customer service and responsive reply, tracking were sent and updated immediately. I had a problem with my handlebar sizing as it is a bit confusing, some manufacturer uses C-C & some Outer-Outer measurement.

A bit of a wait but very much worth it - customer service top notch and the bike is a real headturner!