I got a new client and needed a binder with a higher coverage amount. Kelly, the Cerity rep handled this expeditiously. Without her and Cerity I would not have been able to secure a sizable contract. Thank you!

Easy to work with. Fast response

Super easy to use for policy needs!

I would like to have more options on the internet, and be available to print my policy. But if you send it every time i renew it, will be better. i have to update my review i received my policy documents, and i see more options and prices are good! Thank you for your service

There's basically no information about...well...anything. I think this is a scam. Don't trust it.

Quick service. Thank you.

Cerity fixed all discrepancies. I am staying with them. Finally the right person picked up the phone, asked the right questions, listened and made sure his company kept me as a customer. "Cerity inaccurately bordering negligence read my final audit data from 6/28/2022 - payroll I submitted for $490 was entered as over $50,000. Cerity did not communicate upcoming charges of almost $1500 on a $600 annual premium paid in April 2022. Then it showed on my credit card. Needless to say 2 days later there is still no answer regardless if the 2 hours spent on the phone. So far very poor experience. I am looking forward to the outcome." Outcome was satisfactory. Overall - positive and will stay with them.

Love this company

Excellent Service

Convenient, able to do everything on line as well as fair pricing.

Bad UI, bad customer service, poor communication, and overall disorganized. They couldn't even change over to my new credit card correctly and ended up cancelling my account in their confusion. The cancellation caused me to have to find another provider and do a state-mandated audit. Big inconvenience for a payment processing error. Update - They just charged me a $200 fee. 3 months after erroneously cancelling my account. The cancellation email said they'd be sending over paperwork to fill out and they never did. So now they're charging me a fee for it, which they informed me in an email that they sent at 1am. Imagine filing a claim with a company this disorganized. They can't even execute billing or account cancellation correctly. Avoid at all costs.

It was great to be able to quickly & easily secure a worker’s compensation policy.

Have had no issues with them and always a rep explained things thoroughly

The employees at Cerity are very knowledgeable and they respond quickly to any request that I may have

Your Company Experiences and Service You are very good Also insurance are worth good Thank you

Policy was canceled for no reason. Then tried to call and very difficult to reach a person. Seems like error was on Cerity side as policy was reinstated with no explanation. Poor service.