Good communication-got the car fast

Very friendly service! Any questions I had were answered quickly and professionaly. The prices are good too. I recommend!

Great service, well priced and fantastic staff. Will use again and recommend!

I am with this company for two vehicles because it was (WAS) the best option for me. I have had one Audi S3 which the engine blew up on because of their mechanic failing to change spark plugs and it breaking in the engine bay. (50,000 kilometres) They replaced it with another Audi S3 which the transmission failed on at only 45000 kilometres. That Audi was replaced with a mustang that I eventually got tired of because I took it back 3 times to them saying it had transmission faults in the learning computer, it went unheard they told me it was normal and tried to made me think I was crazy. When I returned the mustang and took a 4th vehicle a Hyundai, they waited 3 months and are now trying to charge me for excess kilometres on the mustang. No contact, when I call them I leave messages nobody calls back. Now they’re threatening me with debt collection for excess kilometres, think they contacted me back? Nope! This is by far the worst run company, with the worst regard for customer loyalty I’ve ever seen, been with them for over 3 years to be treated like this. Do not ever ever EVER use CarBar, if you can use anything else, a shopping cart would be better!

Car was in great condition and the ease of pick up was excellent.

Great communication about drop off and friendly service. The car was in great shape.

Need better response time from calls and emails

Honest, reliable and trustworthy sales process

Good service good car overall good experience

Excellent customer service. Particularly pleased we were able to get the car earlier than anticpated.

Once process completed, Carbar really did deliver a great car in perfect condition. We visit Victoria for around 3 months most years - legacy car rental is expensive even for entry level models - with no discounts for long term (say 2 or 3 months) rentals. Carbar address a gap in the market by offering a payment structure supporting longer term rentals. The up front fee is fixed and very modest weekly rates soon absorb the upfront to privies excellent value.

Great site. Lots of useful information, which helped me with choosing a car. I ordered a car, everything was delivered on time, the paperwork was not too difficult. I was worried at first, but then I didn't regret my choice.

Very easy to use and the option to choose the right car was excellent.very smooth process without the hassle. Customer service was a truely great experience

They were lovely and easy to deal with at pick up service The lady who was showing me round the car was amazing with details and set up

Can definitely improve on their customer service. Although I didn’t get the car on the date allocated they did work hard to get me in the car the date I needed to as I was going away.

The end to end process was well communicated and I knew when my subscription car would be arriving. Email informed I needed TOLL which I have applied for immediately.

The whole process was smooth and the customer service excellent. Extremely happy with the car and handover.

Hard to get information at times , my new agreement still waiting for a copy portal not updated

Great experience from start to finish. Easy and quick upgrade to a new car and delivered by friendly and knowledgeable staff. Thank you!

Amazing service & vehicle quality. The delivery person (Leanne) was exceptional, knowledgeable of services and helpful. We have only just started the contract but already appreciating the quality. Thank you Carbar team!