better than owning a car :)

Although Carbar is a vehicle subscription service my review is through dealing with their 2nd hand vehicle dealership in Auburn, Sydney. I came looking for a very specific vehicle. I was ready to buy but was contacting from interstate with no capability to visit the dealership. I spoke with Mikael. He was more than helpful. Took extra pictures of the vehicle, video, descriptions. Sent me additional paperwork on request without issue. Mikael was up and honest and didn't try to sell me. He gave me confidence in the vehicle and dealership and him. Finalising the transaction was smooth, he arranged transport to my home and the vehicle arrived, in the condition as seen and described and drove well. Would 100% recommend them, and particularly Mikael again.

After having to rent a car due to mine blowing up in Dec 2019 I found Carbar and was helped from the start. Even through all my tears trying to arrange a car to get to work asap the staff were wonderfully caring and helpful. There was no cars in ACT for my requirements so they actually purchased one from a car yard and arranged me to pick up locally. Which all went smoothly. once Covid hit we both lost 95% of our income and Carbar again helped by arranging for us to drop the car back so we could sort ourselves out. 6 months on and I still cant go back to work but have had communication with staff members keeping up to date. I will not be redoing my Carbar subscription for some time due to Covid and health etc staying at home. But I 100% recommend this company. They have very competitive pricing and when you call and or get a call back it people that actually care and you are not just a number in their database. 100% Happy with my experience with Carbar all of the staff and management. Well done Carbar for great staff, great attitude, great rates and cars and all round wonderful experience.

I had been following trends and I predicated car subscription will be a thing of the future and I am glad it is. Carbar has been great so far. I sold my car eventually and I like peace of mind. I travel quite a bit and not having to think about maintenance when registration is expiring etc leave me great peace of mind. It's wonderful, I love the passionate team members behind Carbar and they really try to bring a smile to their customers face. When I sent the car for maintenance, I got it back the same day and Rohan was very quick and communicated all the way. Anybody skeptical about car subscription should give Carbar a try.

I was a bit unsure of Carbar given the large amount of negative reviews. My experience was great. Anthony was fantastic in communicating and the staff in the office (Bianca) were great also. I urge people to refrain from giving negative reviews if you do not fully understand how the service works. Yes the upfront fees are costly in comparison to traditional car rental, however the service carbar are offering is different and i feel its priced well. Id like to see them offer an additional service similar to whats on offer in the UK where every 6 months you can have a brand new car.

Good idea saves all hassle of company car options - all looked after by Carbar.

Great!!!! Excellent customer service.....friendly staff..

Still happy with the services the provide for carbar services. Never disappointment with them. Always there to answer and concerns or questions you have. Friendly staff. They are loyal to their customers. keep up the good work!

Took so long to organise a car, even though they were taking payments and I still haven't received a car yet. It's been over 2 months

We’ve had our car subscription with Carbar for over 6 months and have been very happy with the customer service, and how simple the process was. Dave at the Melbourne office was wonderful at helping us find the perfect car to suit our family. Highly recommend Carbar to everyone I know!

This is my second year using carbar and the customer service has become non existent. You message them using their website and it never gets answered at all. It is a good concept which is the reason I am still using it but customer service needs to up its game. I would also suggest that loyalty should be rewarded..

Very friendly and helpful staff

I haven’t been charged even though receiving letter outlining I would. Also no answer to email

Took them weeks to respond after I had made the payment. Their website dates are false as they told me they can't fulfil to the timescales. (I was after a car in 3 weeks time) ended up asking for a refund.

Your selection of cars is great however I didn’t get the car I requested. Customer service were very helpful along the way.

It was the easiest and stress free experience. Really loved the friendly customer service, they were always helpful, prompt and if unable to assist they would follow up with a call. The whole experience was convenient and given me peace of mind knowing cars looked after and I’m looked after. Thank you! Will be back again

I have cassie as my lady l deal with and she is great

Love this platform and it’s Circular nature to ownership! Thoroughly enjoying the service

I've had a great experience with Carbar, I couldn't recommend this service enough. All the staff are amazing

Initially I had trouble contacting your office leaving messages and then not being replied too. The system is excellent but the mileage has to be addressed fairly. I am very happy with the Vehicle and service given to me. Regards Haydn