For someone who is not in the wine business and familiar with the laws and regulations pertaining thereto, it would be helpful if the buyer were directed, during the process, to review the specific requirements of delivery. The checkout process urges the buyer to select the least expensive option, but does not point out the requirement for an adult to be present at delivery to sign for the delivery. If you (as I) live in a hot climate like Florida, missing a delivery that requires a signature means the wine can sit in a VERY hot truck and warehouse (in excess of 90 or even 100 degrees in the summer) for at least 24 hours -- not the best storage solution for fine wine. In addition, if you can't immediately take a day off from work to wait around for it, it can sit for days longer. For all other deliveries -- and I get a lot of deliveries -- I can authorize the package to be left without signature; with wine, apparently, that is not possible. Moreover, the shipment cannot be redirected to, for example, an office, to ensure prompt receipt, without a written authorization from Saratoga. None of this would present a problem if the requirements were made clear on the checkout process, so that the order could be directed to a business for delivery from the outset. I hasten to admit that all of this is made crystal clear if one drills down to the "shipping information" page, but I suspect most buyers who do a lot of on line purchases do not look at all the fine print about shipping for every purchase. It would take little effort for Saratoga to add a notation or warning at checkout, when the buyer is adding the delivery address, that points out the requirement for someone to be present at the delivery address to receive the shipment. The process would be far better if it were set up to provide accurate information to a consumer, and not an expert in wine shipping laws and regulations.

Excellent price, next day delivery to MA. Highly recommended.

I order from them every month or two. They stock all of my favorites which are hard to find (great mezcal selection) and also a great range of champagne. No problems ever.

Not only are the prices great, with reasonable shipping rates and quick delivery, but customer service is also responsive, helpful and generous. About 5 minutes after placing my first order, I got a separate email with a 10% discount on my first order. Chagrined, I sent a quick email to customer service asking if they could apply it to my order. Without any hesitation, I had a refund of the 10% in my PayPal account. With so many shady wine sellers online, I was thinking about buying these in France and packing them in my suitcase. But once I found Saratoga, that ordeal was no longer worth considering.

I recently purchased a case of Austin Hope Cabernet Sauvignon from Saratoga Wine. After delivery I realized that the wine was not what I ordered. After emailing Saratoga they responded that I should email an attachment of my receipt and photos of the wine bottles and a screenshot of their catalog page. What I ordered and what I received was completely different and mislabeled and misrepresented. They would not admit the mislabeling but said I could return the case and charge a restocking fee and return shipping. The loss to me was not worth it so I kept the wine I didn’t order.

I ordered only once from this store, and I truly love this store. Fast fulfillment, right product sent, no issue whatsoever. I am planning my next order. Many others (caskers, bourbonhuntusa.com, sipwhiskey.com) can learn from this store how to conduct business. 10 out of 5. Certainly recommend.

I was a little hesitant about using a company I never heard of to order a case of expensive wine, but this experience has been wonderful. I initially wanted the wine delivered in Dec due to the hot Florida weather which they accommodated. We are having a cool spell with temperatures in the low 70s so I requested shipping soon. Not only did they do it soon, but it was shipped that day and I received the wine the next day--all of the bottles were cool with ice packs in the shipping containers. From ordering to delivery everything was simple.

Received in a timely manner, good packaging, nothing broken and excellent wine. Will reorder in the future.

My wine order arrived with no problems. It was well-packed and in good condition.

After calling the store for some bourbon recommendations, I ordered their personal barrel selections. The delivery was so fast, I thought they drove it themselves. That being said, my wife and I both agree they (Four Roses, Makers Mark 46, Woodford Reserve, Bulleit) are now among our favorite whiskies, and we have almost 70 in our collection.

I should have listened to all the bad reviews about buying from this place. One of the bottles that we purchased was corked. We poured out the "wine" and by mistake my wife threw out the empty bottle. Besides bad wine and the owner calling me a liar I learned a $65 lesson in that if the reviews are bad.... there is a reason.

Always delivered on time and great selection, can't be beat!

Great variety of spirits. Delicious wine

I visit this place and i love it. very fast and good service.

Fast service and very responsive.

There are emails you read and those you just delete - I read these and often purchase wine from them. The fulfillment has been smooth and event- free, just how you want it.

Terrific service and selection of wines at great prices!

LOVED THE WINE,AND THE DELIVERY WAS PROMPT

Ordering was easy. Delivery was prompt. Communication via email was responsive to any questions I had. Pricing was competitive. I would definitely recommend them for any specialty wine.

Great inventory great service!