We have availed ourselves of their service to and from BHX on numerous occasions. They are organised, helpful, discreet and efficient, with a calm friendly face.

I got in touch with Simon and the team whilst moving to China with no less than 22 suitcases! On top of this, we also had my wheelchair-bound mother travelling with us, along with my 20m old son, and I was hobbling around in crutches following a severe ankle fracture! The team were standing waiting for us at the airport taxi rank upon our arrival and dealt with literally everything from assisting with luggage through to getting us all checked in and transported to the gate to board the flight. This took all the stress out of the journey and I’d highly recommend them for the incredible service and very reasonable price! Absolutely 10/10! Thank you all so very much 😁😁😁

I had booked the service for my mother in law, Marina was amazing she contacted us 1 day before to ensure where and what time we would meet, she helped completing the whole process and was with her till she was boarded into the flight.

Wonderful service. I use it all the time for me and my family

These guys are one of the best in the market, I have used them for both arrival and departure outstanding service.

Great communication. Andy looked after us well. The team booked the lounge I requested without any issues. Seamless experience in an otherwise awful airport BHX.

It was an amazing experience, from the time I was received at the aircraft door, until I greeted my family. The service as excellent, friendly and so accommodating. Worth every penny. Thank you

Not worth the money

Cully was so attentive and helpful I can’t recommend her or this service enough . Absolute pleasure

Just want say this is a well recommended an absolute unbelievable experience that really helped us myself and my family want to Thank Vince and Jay for the help with Birmingham Airport today

Amazing , super friendly professional and welcoming . Took all the stress away .

Great service from Jay From start to finish highly recommend recommended

Having used this service earlier in the year and being really impressed l decided to do it for my 83 year old dad and his wife as they were nervous about travelling. They were both really grateful and couldn’t thank me enough, for making their journey through the airport stress free. Thank you

Brilliant service, met by the lovely Andy and escorted through a busy airport to the lounge. Lovely chilled atmosphere with lovely food and nice cold drinks. Then taken by Andy to our gate. Hassle free, never had such a relaxed experience in an airport. Can't recommend Andy or the service enough. We Will definitely be using this service everytime we travel. Keep up the super work.

Absolutely amazing service from booking to getting on the plane. Andy was so friendly and helpful throughout. I will definitely be booking with you guys again thank you 10/10

Cannot fault the service, as quick as we could walk then Andy got us through and we were even too early for lounge (only a few minutes!). Awesome and well worth the cost as travelling with two under 10s.

Staff are always very pleasant and offer an excellent serice

Wow! Thank you so much to Andy who gave our family a fantastic, 5 star experience making the start of our travels to New York from Birmingham so smooth, quick and enjoyable. We would unreservedly and highly recommend VIP Fly for their professionalism and quality of service.

What a fabulous service! Jay called the night before to arrange a meeting then this morning we went from the hotel to the lounge in 20, even with the disruption!! Jay was absolutely lovely, took great care of us and made it a very special start to our honeymoon!

made the start of our holiday a breeze, Ciara was great, got us checked in, through security in record time.