Right from placing the order, clarifications sought on the way, to delivery was a smooth process. Since the delivery is managed by another company, a closer follow up/coordination between Greatmats & Freight company can make the process even more smooth.

Delivered promptly. No problems

I found Greatmats while exploring flooring options for a home gym where the existing flooring is carpet. I found their website to be very informative regarding their products, with details around product specifications, installation, and even a calculator for determining how many tiles you will need to cover the floor area for your project. Ordering was a simple process and order status could be accessed via your account on their website. I was notified via email with tracking information when my order shipped, and delivery of my order was within the estimated time when my order was placed. The quality of the StayLock Tiles that I ordered is great, and installation was very straight forward. I can definitely recommend Greatmats and their StayLock Tiles!

I love the mats! They came as expected. My project is not progressing as I had hoped. Still haven't been able to install all of the mats so not sure if I will need more. Thank you for your attention.

Responsive and worked to help make shipping reasonable for a small order Jon

These mats are well made 3/4 inch thick, interlocking and custom made to fit stalls

Eric helped me through the entire process. The shipper lost part of my order and when I called Eric her had the problem resolved within 24 hours and the lost part of my order was delivered the next day. This company offers Great customer service and stands by their name Greatmats!

Still hasn’t shown up…paid $500+ for delivery and it was supposed to show last Wednesday!

Company is professional and so helpful! Can’t say enough about them and their product. Would recommend them and plan to continue as a future customer

Great product! Great service!

It took me MONTHS to find the underlayment I needed for a simple outdoor space project and Greatmats delivered!! The drain tiles were easy to install and allowed us to have wall to wall turf in our cosy outdoor patio! So easy to install and the customer service I received was exceptional!

Easy and accurate communication. Friendly service, great mats and good delivery time for final product.

Tiles are working great!

Outstanding customer service ~ especially Angie ~ from our phone calls to our emails.......she was SUPER friendly, courteous, helpful, patient, and VERY knowledgeable about the products offered at Great Mats. She deserves a raise! LOL!! But seriously, I highly recommend Great Mats!!

Great product- very happy with this purchase for my son’s playroom.

The product was delivered rather quickly as it only took two weeks instead of the quoted 8. But it wasn't the 'firm' style that I specifically, via phone, requested...but the 'soft' style of carpeted foam 6'×42' grey ...that had 'cuts' on the underside black foam every few inches along the entire length. But it's been in use and seems to be performing ok. 508-272-6074

Very good product. Only thing I would change is having a number system for the mats on an angle. Other than that great product!

Great product quality and customer service.

Mats were great quality and they arrived very quickly!

The shipping was very fast and customer service was excellent when I had a few questions!