Winsurance

Av. Liberdade 110, 1º, 1269-046, Lisboa, PT
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5.00
Based on 122 Reviews

5

99.18%

4

0.00%

3

0.82%

2

0.00%

1

0.00%
About Winsurance

Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims. Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance. To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business. As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt). To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.

Contact Info

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Amelie Kelly
United States | 31 March 2025

Thoughtful and conscientious are two words that come to mind when thinking of the principal and his assistant, Ana, at Winsurance. I know insurance is important, but don't like that it is necessary. Whenever I am faced with buying a new policy I have questions, lots of them. Nuno and Ana answered all of them in a timely fashion and continued to do so even after the policy was issued!

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Karen Schwarzbach
Portugal | 31 January 2025

After having my first dental appointment, I needed to submit a request for reimbursement through my insurance. I had such a wonderful experience with Ligia! She was so patient and walked me through the entire process on the app through completion. The entire Winurance team is very responsive and always very kind.

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P. Ramacieri
Portugal | 24 January 2025

I am pleased with the service I received from Ligia, who not only resolved my payment issue but also followed up with a phone call to ensure that everything fell into place. I then asked a question on a different matter and again she followed up as promised. I found her service courteous, helpful and efficient. Many thanks!

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Wally Wal
United States | 21 January 2025

The service we received was outstanding. They are professional, will have a video meeting with you and are always available for questions before and after the insurance purchase. The are most kind and understanding as well. We have used this company on 2 different occasions and I would never consider using any other company. I give them my highest recommendation.

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Vera
Portugal | 17 January 2025

Professionais dedicados que sempre tentam fazer o melhor pelos seus clientes. Obrigada pela excelente trabalho

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Steve Gardner
Portugal | 13 January 2025

Our experience with Winsurance was superb. We worked with Helena through the process of getting traveler's and private health insurance. She was incredibly responsive and thoroughly explained everything for us. Winsurance scheduled video calls with us to go over all of our options and made recommendations based on our family's needs. We even had an emergency that required a fast change to our policy during an important appointment. Helena performed a miracle in making the needed updates quickly. We can't recommend Winsurance enough. You'll find people who are both kind and exceptional.

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Quip Turner
United States | 02 January 2025

Our experience with Winsurance could not have been better. They are prompt, helpful, courteous, and very knowledgeable. We look forward to continuing to work with them moving forward.

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Rick Flynn
Portugal | 25 November 2024

I continually turn to WINSURANCE for my insurance needs. I find them very trustworthy and always available if I have questions or concerns. Camila is always cheerful and extremely helpful whenever we communicate. Thank you Camila and WINSURANCE.

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PHILLIP CANNON
United States | 14 November 2024

The detailed outline of steps and top notch customer service was extremely impressive. Navigating insurance can be extremely difficult and the Winsurance team made this process much more bearable. Thank you Winsurance!

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Jose Cruz
Portugal | 03 November 2024

Estava numa situação difícil às 23h de dia 25 de outubro. Tinha sido abordado pela policia e não tinha o seguro atualizado. Para além da multa, ficaria impedido de circular com o carro enquanto não pagasse o seguro. Á noite, com a minha filha , não poderíamos regressar a casa. Então lembrei me de ligar á Sandra Costa. Está vossa colaboradora, em casa e fora do seu horário de trabalho (eram 23 horas), de uma forma generosa e muito eficiente consegui me resolver um problema grande. De facto , as empresas são as pessoas, está colaboradora ficou no meu coração.

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Darin
United States | 31 October 2024

Great team at Winsurance! Highly recommended for insurance for international residents of Portugal.

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Kristina
United States | 24 October 2024

Consistently excellent service from Helena, Camila and Nuno. They are fast and always answer all my questions about home owner's insurance and car insurance. I trust that I am in good hands with these professionals and experts.

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Jane
Portugal | 15 October 2024

Winsurance has helped me with my health coverage and flat insurance, and in both cases they've provided an excellent service. Thanks especially to Helena, Carlota and Nuno. I highly recommend them.

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exliontamer
Portugal | 11 October 2024

I had a great experience working with Winsurance on setting up my health insurance with the MGEN Ideal plan. The team, especially Carlota, Camila, and Helena, were incredibly helpful and responsive throughout the process. They provided detailed information, promptly answered all my questions, and guided me step by step to ensure I understood everything clearly. The whole process was seamless, and their customer service made a potentially stressful decision straightforward and easy. Highly recommend Winsurance for anyone looking for a smooth and supportive insurance setup!

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Mark Graham
Portugal | 01 October 2024

Camila was a great help in getting motorbike insurance sorted. Received prompt replies to questions and all in english. Already used Winsurance for private health insurance and would easily use again for any other insurance requirements.

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Michael Dulion
United States | 25 September 2024

Great experience! Helena at Winsurance was quick to reply to all my questions, supplied me with complete information and excellent explanations. She has made this process as easy as possible.

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NA
United States | 20 September 2024

Representatives very knowledgeable, helpful, thorough and patient.

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Rik Dunphy
Portugal | 18 September 2024

The folks at Winsurance go the extra mile. Not only do they go out of their way to help you understand the policies they are recommending, but even once the policy is in place they make themselves available for further questions. For example in obtaining health insurance, we were able to set up a video call and step us through how to use the services we've paid for. Highly recommend Winsurance.

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Lyndall
United States | 16 September 2024

We use winsurance for home auto and health. Camila is a great agent We trust winsurance for alll our needs

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Vincent
United States | 13 September 2024

This is my second five-star experience with Winsurance. A little over a year ago, Cristina C. held my hand and helped me through my first Portuguese auto insurance policy. This time, it was homeowners insurance. Camila B. guided me through every step of the process with a product that was within my budget and made sure that I understood everything before committing to anything. Her level of Customer Service is world class as well as the depth of her product knowledge. I can't recommend Camila and Winsurance highly enough!

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