Winsurance

Av. Liberdade 110, 1º, 1269-046, Lisboa, PT
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5.00
Based on 122 Reviews

5

99.18%

4

0.00%

3

0.82%

2

0.00%

1

0.00%
About Winsurance

Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims. Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance. To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business. As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt). To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.

Contact Info

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Elyn Aviva
Spain | 22 September 2023

Speedy response, helpful, informative. Nuno and all the staff at Winsurance have gone out of their way to help us negotiate the complex world of Portuguese health insurance. They have supported us, clarified situations, and gone to bat for us on several occasions. Can't recommend them more highly--unlike some other agents we have dealt with!

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Chris Benson
United States | 21 September 2023

Very professional with quick, clear communication and patience to answer any questions you might have. Highly recommended!

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GoPhotography
United Kingdom | 20 September 2023

Cristina was very thorough and professional yet very polite

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Cathy Miller
Portugal | 20 September 2023

Cristina was very patient and incredibly kind as she helped me to navigate through the options for car insurance. She found what appears to be excellent insurance with a policy written in English. And we benefited from a very nice discount since we have used Winsurance before for health insurance. Everyone that I have worked with at Winsurance has been super kind and have given complete explanations of everything as we navigate buying insurance in the unfamiliar territory of our new homeland - Portugal!

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Lyndall
United States | 19 September 2023

The Winsurance family of professionals has exceeded all of our needs; and, as a result, we will be dedicated clients for years to come.

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LS/SS
United States | 19 September 2023

We were in need of Portuguese health insurance, and were given the name of Winsurance through some contacts. Needless to say, we were thrilled with the quality of the Winsurance customer service! Working with the professional and always-available "customer journey assistants", Helena and Camila, was truly a joy. Both of them helped us navigate the twists and turns of a foreign health care system, and now we are pleased to say we have a policy. In short, the process was quick/ easy, the communication outstanding, and our assistants were friendly and kind. Thank you, Winsurance!

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Jeanne Guderian
Portugal | 12 September 2023

I applied for travel insurance for a trip at the last minute. Winsurance helped me through the entire process and made sure I got my coverage and reduced my stress.

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Shillinglaws Agencies
Portugal | 12 September 2023

Was fast and efficient and helped with the translation. Which is such a massive thing for expats still trying to learn Portuguese.

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Kevin Fierstadt
Portugal | 05 September 2023

Everyone I worked with was wonderful. They were not pushy at all and very helpful through the process. Would highly recommend.

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CHRIS
Portugal | 02 September 2023

Helena is always there to assist with all my queries. Her service is always quick, effective, reliable and very friendly!

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Jhony
Portugal | 19 August 2023

Tenho que elogia Muito bom servico

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Kristina in
Portugal | 17 August 2023

I worked with Cristina Cahongo at Winsurance to purchase car insurance for the first time as a new resident in Portugal. She is excellent in providing all the necessary information, and asking the right questions to make the process as smooth and quick as possible. I am very grateful for such a positive experience.

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Gregg
Portugal | 15 August 2023

The Winsurance team is exceptionally professional, efficient and provide excellence service. They are customer-service focused, very responsive and incredibly professional. All team members communicate with each other which provides an amazing and integrated customer service experience. I highly recommend the Winsurance team.

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Claudia
Portugal | 11 August 2023

Sempre muito prestativos, cordiais e profissionais

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Kirk
United States | 09 August 2023

Very easy process. Great communication!

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Dinho Moreira
United Kingdom | 04 August 2023

They are kind, fast and very supportive. Really appreciate the experience. Thank you Cristina.

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YS
United States | 03 August 2023

Helena and Camila walked us through every step to get our insurance. Helena was very patient with us, not knowing anything about insurance system in Portugal. Once we decided on the plan, Camila stepped in and gave us detail instructions on every step that we had to go through with insurance company (which of course is in Portuguese!). We cannot thank them enough for everything! Thank you

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Johnny Cocktail
United States | 02 August 2023

Everyone from the Winsurance team was kind, patient and responsive. I want to hug all of them.

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C. Sanchez
Portugal | 28 July 2023

My wife and I recently moved to Portugal and were in need of private health insurance as well as car insurance. From our initial contact with Nuno and his team at Winsurance we discovered they were incredibly quick to respond, very cordial and professional. During our first virtual meeting with Nuno, we were able to confirm the fact that we were in excellent hands. He was very attentive to our needs, listened to all the details, provided clear explanations and options and make sure we were taken care of. The service they provide goes way above and beyond providing you with good quality, cost-effective, and competitive products. The level of service, the attention to detail and the fact that they truly look after your best interest sets them apart from the competition. Moving to another country is an adventure in itself which comes with a certain level of uncertainty, fear and uneasiness when it comes to transactions such as obtaining insurance policies. We were able to obtain excellent policies for our private health insurance as well as our auto insurance. Nuno, Camila and Cristina who were the people we interacted with, are perfect examples of what superb customer service it’s all about. We feel blessed to have found them and feel totally at peace, knowing that we’ve made the right choices thanks to their guidance. If you’re looking for insurance products in Portugal, don’t spend time looking anywhere else, just contact Nuno and his team and you will be very glad you did.

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Janine Neethling
Portugal | 25 July 2023

24hr kind assistance from Helena and super efficient handling of any matters concerning MGEN Advance Care. We absolutely wholeheartedly recommend this team!

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