Winsurance

Av. Liberdade 110, 1º, 1269-046, Lisboa, PT
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5.00
Based on 122 Reviews

5

99.18%

4

0.00%

3

0.82%

2

0.00%

1

0.00%
About Winsurance

Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims. Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance. To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business. As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt). To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.

Contact Info

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Isabel Branco
Portugal | 16 May 2024

Fantástic ti E verte responsive, very proactively and always answering requests quickly

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Harvey Woodard
Portugal | 03 May 2024

Helena is great to work with, responds quickly and provides us with good insurance at a reasonable cost. This our second time going to Helena for our insurance needs and will definately use her company again!

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M Mulligan
Portugal | 30 April 2024

The Winsurance Team works fast, efficient and is very professional. Comforting to know that we have this great team, with excellent support on our side.

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joão m.
Portugal | 24 April 2024

Verdadeiramente espetacular o apoio, profissionalismo, competência e simpatia da Sra Cristina Cahongo da Winsurance. Sempre disponível para apoiar. Obrigado

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thay
Brazil | 14 April 2024

Só na espectativa que utilizar

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AP
Portugal | 06 April 2024

Always a pleasure dealing with Winsurance for our insurance needs. They are prompt, customer focused and super helpful with our needs as expats beyond just being able to provide service in English. We always feel comfortable dealing with them for our insurance needs as they give us the personal touch, genuinely appreciate our business and provide the comfort we seek in ensuring our needs are met.

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Marco Lima
Portugal | 11 March 2024

Melhor é impossível! Excelente serviço, sempre disponíveis para ajudarem e esclarecem todas as dúvidas. Empresa profissional e honesta! Especial agradecimento pelo excelente profissionalismo e simpatia da Sra Cristina Cahongo! Recomendo 5 Estrelas!

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Sean Overby
United States | 08 March 2024

This is our second great experience with Winsurance and our experience this time was identical to the first: great customer service, kind and friendly people, support when we need it and answers to all of our questions. They definitely go above an beyond to provide a top notch customer service experience and we will be sure to use them for all of our insurance needs. Thank you again Winsurance for making our experience pleasant and stress free!

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Sébastien Coquard
Portugal | 01 March 2024

The experience with Winsurance has been great. The team (specially Rute) is always extremely helpful, proactive and very responsive. Couldn’t have chosen a better company to consolidate all my insurance services.

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Joelba Schanwald
United States | 16 February 2024

I always get quick response even after business hours. I always enjoy talking with Helena. Her customer service is superb. She accommodated a last minute change. What an amazing company to work with.

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Tiago Pereira
Portugal | 15 February 2024

Rapidez e profissionalismo

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José Coutinho
Portugal | 10 February 2024

A disponibilidade e a qualidade do contacto na procura de soluções e resolução da situação.

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Edson Pinto
Mozambique | 06 February 2024

O atendimento é rápido, os colaboradores são simpáticos e práticos e sais satisfeito

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Inês Mateus
Portugal | 05 February 2024

Great client support! All my expectations were met and Cristina was always available to clarify any doubts that came along. I definetely recommend.

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Ray TMT
United Kingdom | 03 February 2024

Very fast and efficient service, Helena was a pleasure to deal with and really went the extra mile. Many thanks.

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Warren Shalm
Canada | 25 January 2024

Helena of Winsurance has recently worked with our family on several different types of insurance coverage regarding our move to Portugal. We have been extremely pleased with how quickly she has responded each time to complicated coverage requirements that we have had. Her approach has been clear and on point in putting the pieces of the puzzle together to meet our needs exactly. I have watched her employer Nuno on many occasions as he has participated on the zoom calls with Good Morning Portugal. It is obvious that his knowledge and professionalism is the culture of the entire company. We will continue to use them for our insurance needs going forward. Warren and Linda Shalm

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customer
United States | 24 January 2024

I was recommended to Winsurance through Expats Portugal. Nuno recommended MGEN during the webinar and went into quite a bit of detail. However, I like to shop and compare. Helena was very patient and answered all my questions. She sent me comparison policy charts which explained differences. After I made my final choice, Helena expedited the sign-up process. Excellent customer service.

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Tarek Reda
United Arab Emirates | 18 January 2024

I've got my health and car insurance from Winsurance. They're staff is very helpful, responsive and informative. Highly recommended.

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KristineK
Portugal | 17 January 2024

Helena is amazing! She is quick to respond to emails, finds solutions to issues and/or questions, and follows through on open items. Her customer service is top-notch.

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Allison Sparks
United States | 16 January 2024

My family and I are in the process of obtaining our D7 and D8 Portuguese Visas. As part of the process we are required to obtain travel insurance. Helena was amazing to work with! She replied to our emails within an hour, provided us with clear communication (in English!), worked diligently to process our information, and wrote our policies with ease. She is an expert at what she does and was incredibly kind throughout the process. I wholeheartedly recommend working with Helena and their Winsurance agency. I look forward to working with them again in the future! Muita Obrigada!

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