Excellent communication, fast order dispatch despite the whole epidemic chaos.

Great customer service with fast response to emails. Delivery was a little frustrating but Steve explained, sorted it and I was kept up to date thoughout. The Real Plate+coated was definitely worth the wait. Superb quality and finish. Really easy to set up and with a few tweaks, it didn't take long to dial in the correct air pressure to achieve a really great feel. I have done two workouts and I am super pleased with the movement when seated, which makes indoor riding feel comfortable. When climbing out of the saddle, the experience is really natural. For the first time I didn't hear my carbon frame creaking under the stress of a static trainer. Excellent product!!

Great communication and support when needed.

Après plusieurs échanges par mail avec steve qui m’a très bien conseillé, j’ai commandé un realplate +. Commandé le mardi, expédié le mercredi et livré le lundi. Colis bien protégé et l’installation est un jeu d’enfant. Il suffit de viser le niveau à bulle et de gonfler les 2 ballons. Avec la mini pompe fourni, il est impossible de connaître la pression de gonflage. Pour le moment j’ai utilisé mon rocker plate qu’une seule fois. La sensation est assez bizarre au début mais au bout de 5 minutes on se sent à l’aise. Pas encore assez de recul pour ressentir les bénéfices attendus.

Excelente tabla y mejor trato del personal , muy recomendable

everythings is Good. detailed review follows.

Really great customer service. Answered all my questions quickly and really helped!

Parfaitement emballé et très satisfait d’avoir reçu rapidement mon achat. Rien à redire et je recommande en tout point.

Everything fine.

just got my turborock so havent tried it yet .It looks really well made finish is is first class delighted with it,emailed a question steve got straight back with a very clear answer both friendly and polite like nothing was to much trouble.It arrived quickly and well wrapped.Good people to deal with .I am a very happy customer.

I just have my new React rocker plate installed since a day and had my first 54 km ride on it yesterday night. It took 20 km to get and a few setting changes to get into riding on Rouvy with a smart trainer + rocker plate setup but after that it really felt great. My speed on the new setup went down to slightly higher values than what I get outside in summer but that is to be expected in a conditioned environment. Ordering the rocker plate was easy, Paypal was accepted and the reaction from Steven was swift (my smart trainer was supported but it was not yet in the dropdown because the 2021 model is only available recently so Steve had to contact me to ask what trainer I had). I ordered the rocker plate on Friday and got it into the house on Thursday the following week. I was really looking forward to improve my indoor ride so I had to ask Steven after four days of waiting when he could ship my gear. That e-mail was also replied to promptly. All in all a happy customer

I ordered the Realplate React and it arrived only a few days later in Cologne, Germany. After some workouts on The Sufferfest I can already say that I love it and that it definitely puts my training to the next level. Those forth and back micro movements really help you ease your suffering. I can really recommend the real plate to anyone who wants to ride seriously hard indoors.

Good product and really great communications. The inflatable balls were delayed in the post and so I left a query on the Turborocks answerphone asking if they had been sent. 5 minutes later they actually arrived! I rang Turborocks back and left a message to say all was ok after all. Later that day, Steve rang me to ensure all was ok and that the balls were ok. That is what I call excellent customer service! Oh, and the balls are good quality too!

Very nice product and does everything i hoped it would. Contact with steve was verry good. Super service and very fast shipping.

Fantastic bit of kit. Makes riding the turbo more enjoyable,

Good product and fast shipping. The website did seem a little glitchy though.

Perfect communication regarding customization for 3 different trainers ... and free of charge modification of the board. Respect!

The balance board is really good fun to ride on. It makes me want to ride on my turbo even more.

Happy about my new turbo rocks. Especially due to a great customer support and fast delivery.

Wow, From the first email to the arrival of my Turbo Rock React, the communication with Steve was amazing. There was a slight delay in the manufacturing however I was made aware pretty much daily of updates. The Turbo Rock React is a thing of beauty and has made my time on the Turbo trainer almost pleasurable. It’s only been a few rides and it will take some getting use to the movement out of the seat however when slamming the power down on the seat it’s a breeze. No longer do I feel like I am slamming my legs through the floor. The movement helps me keep the power up for longer as well. Thanks Steve for a great product and a great purchasing experience.