Brilliant company great service, highly recomended

Great service. Good communication and fast delivery. Would highly recommend

good company to deal with

Found company online. Had several email exchanges and they found me the part that I needed. Posted out. All good..

Quick delivery and secure packaging of PAS additive but I was a bit puzzled when, having ordered Jaguar part number C2S48887, I received a bottle of Land Rover part number QFX500090. They look the same but are they the same? Some explanation would have been useful.

My first dealing with Britcar in 2018 was good. My second has been horrendous. Two years ago I purchased a replacement clutch kit for a rare BMW Land Rover I use in Africa. On arrival, the plate was clearly stamped "Flywheel Side" on one side. It turns out this was a manufacturing error, and caused damage to the flywheel. It took a year of wriggling (demand for photographic evidence, garage receipts etc) before Britpart eventually admitted fault and promised to replace the clutch and flywheel. A year later, after many emails and phone calls, they still have not replaced either part. This vehicle is used for charity work in Zambia. Britcar have shown pitifully poor customer service in my case. In response to response below - I am definitely talking about Britcar. The email addresses of the senior managers I am dealing with are all britcar.com. They have once again promised to sort it out within a week. I will update the review if and when this happens. UPDATE Feb 2022 ============== I've now been waiting since April 2019 for BRITCAR to sort out the issue regarding the clearly faulty part they sent me three years ago. This complaint has nothing to do with "BritPart" as claimed in the company response. In fact the gentleman I've been trying to resolve this with is : Duncan Mansfield Managing Director Britcar (UK) Ltd Independent Parts Specialists Unit 2 Riverside Industrial Park Rapier Street Ipswich Suffolk England IP2 8JX t: +44 (0)1473 907444 e: duncan at britcar.com w: www. britcar. com Why Britcar should try to deflect attention to another company is beyond me. You promised me replacement parts (clutch and flywheel) plus £400 towards labour costs. That was over six months ago. Nothing. Promises are cheap. This use of this land rover was promised to a charity in Zambia, providing access for charity workers to remote villages. They have been unable to use it for three years thanks to Britcar.

Excellent service

Easy website to peruse. Fair price & good quality part. Prompt delivery, too.

Very efficient ,reliable and reasonable priced. Thank you

I am satisfied !

Easy ordering of required part, easy to locate part and part was perfect on delivery. Would not hesitate to order again, great service.

Excellent parts and fast delivery to Germany

Good value parts for my Freelander. Fast delivery.

Excellent customer service and fast delivery highly recommended.

pienamente soddisfatto. precisi e disponibili. spedizione veloce. ottimo negozio.

I ordered a land rover freelander 2 armrest nut cover and it arrived promptly. I will be using Britcar again in the future.

excellent sevice

Britpart, a name that is a guarantee. Top. Unfortunately, since Brexit, deliveries are slower. Un nome una garanzia. le consegne purtroppo sono piu lente causa brexit. le tasse doganali sono alte.

Kind and Speedy service!

Part mailed out promptly, no complaints from me!