Great customer service. Sent wrong prescription and they accommodated great

I ordered glasses from Perfect Glasses only to be told they had quoted the wrong price and I had to pay £49 more. Then, after 4 weeks, the glasses still hadn't been completed and despatched and I was quoted at least another week before they would be ready to be sent. I cancelled the order and demanded a refund. This same thing happened the last time I bought glasses from them. I most certainly do not recommend them on the basis of my poor customer experience. The finished glasses, though, are fine. 12th January 2023: After cancelling my latest glasses order and being refunded, the glasses arrived during the Christmas holidays. They are, however, unacceptable. Despite providing my up-to-date lens prescription, I can barely see clearly with them. The varifocal lenses have a very narrow field of clear vision at typical computer screen distance and other distances are inadequately corrected. This company seems to be quite inept. I will never buy from them again and most certainly do not recommend them, certainly not for anything beyond a straightforward lens prescription.

I was looking for some budget specs and found this company. Well made, bargain glasses. They arrived in about a week and are faultless. Good customer services too.

I have been using this company and their products for a number of years. From ordering the product to completion of the order I have always found them to be very professional and helpful throughout! They will keep in contact phone,email to inform you of progress or problems. I would recommend this company and their products.

Al perfect- thank you.

I have not purchased any glasses from you but am impressed with your site

Always helpful

Quick service / turn around. I received exactly what it said on the 'tin' true to description and pics.

i have always bought my glasses from perfect glasses for value for money and great quality and for the vast colour tints available

Glasses were delivered on time and were as per the prescription, what more could I ask? I've had no problems with them

Range and ease of use and i am about to select my next glasses.

Always perfect glasses have been a customer for over 10 years

Good choice but limited with choice of tortoise shell designs

Excellent website, good choice of glasses, great customisation of features and superb prices.

Good products, would like to see a variety of more styles but overall quality good for the prices!

Very good quality and good value

Excellent service, great range of frames and lenses, something for everyone

Good quick service,good price range too.

Affordable, reliable and varied. All you need is your prescription and you can pick online, much more convenient!

From start to finish an easy and value for money service. 5*****