Fantastic company to deal with, answered all my questions quickly and even sent my ring the same day for next day delivery, with no extra charge. Really pleased with quality of my ring. Its stunning. Exactly what I was after. Looking forward to my next purchase!

I wanted to order a keepsake from my late parents. I found my ring on line but was little nervous of ordering it without seeing but Katherine James made the whole experience really positive answering all my questions. My ring is just stunning & I'm delighted with it. Will definitely purchase from this company again.

The Team at KJJ provides excellent customer service. I’ve bought a couple of items of jewellery so far and know I will definitely buy more! They have exceptional quality items, beautifully presented on their website and social media, and everything is gorgeously packaged. I just love my latest purchase 💚

Exceptional service, my jewellery arrived very quickly and was packaged so beautifully it was almost a shame to unwrap it! The ring itself is of extremely high quality, the stone is bright and clear and the shank of the ring is heavy and substantial. Having never ordered jewellery online I was a little concerned that I had never physically seen the ring, but I needn’t have worried, it is of far better quality than I could have imagined. I will recommend Katherine James to everyone, and will definitely be buying something else! Like their jewellery this company is a class act.

I have been a big fan of Katherine’s jewellery for years now and have been fortunate enough to buy a beautiful ring a few years ago. I spend whey too much looking online at the beautiful rings and jewellery. Then the other week I saw the topaz and moissanite ring and clicked on it and couldn’t believe the price. Have to say I am a real snob when it comes to jewellery but when it comes to going out or on holiday you don’t necessarily want to take the more expensive jewellery. So I ordered the ring and thought there may be a wait but it arrived super quick and within days a beautiful box arrived with the receipt and then underneath that was a beautiful pink box (btw these are super handy size to take on holiday/handbag so don’t throw away). This was the first time I’ve seen moissanite before and it didn’t disappoint. It sparkles beautifully and the topaz is equally beautiful. In my excitement I immediately ran to my neighbour to show her and the words were ’omg it is so beautiful and sparkly, that must have cost you a fortune’. And the jewellery snob in me realised that just because it is ALOT cheaper, it doesn’t make it any less beautiful and I literally can’t stop looking at it. I really hope that more of the moissanite jewellery appears in the shop, I might start a new obsession! Oh and you literally couldn’t ask to deal with nicer people. I recommended Katherine to a friend who later got her engagement ring through her and she loves how unique it is and says the same as me with regards to service.

Just wanted to say a BIG thank you to Katherine and Claire. My daughter loves her rings and they fit perfectly. We are sure to come back to you for more things. You provided a swift and excellent service, and been absolutely amazing!!

I have just been matched with a ring that i am over the moon with. I had been looking for a ring to mark the birth of my son and couldnt find the right thing anywhere. Then i found Katherine and Claire. Not only is the ring better in real life than the website (and its gorgeous on the website) but they were they an absolute pleasure to deal with. Claire really invested time and explained where the stones had come from and where it had been made. She made the experience a delight and i already know i will be buying from them again. A huge thank you for making such a big purchase so pleasurable.

I saw a ring on the KJJ instagram and fell in love - I had to have it! I used their layaway service which was interest free and gave me 12 months to complete the payments. Today I received my ring and to say it’s more stunning in real life is an understatement. Iv never seen anything so unique and beautiful. It’s a real statement! The best 30th birthday present I could have bought myself. Katherine and Claire were wonderful start to finish and did regular check ins throughout the year while I made payments. Brilliant service, beautiful jewellery and I would recommend to anyone. I will defiantly be purchasing something else from here!

I recently purchased an engagement ring from Katherine James on the recommendation of a close friend. Being extremely worried about making such a life changing purchase Katherine and her team made the process smooth, calming and reassuring. I spoke to them on the phone and asked for advice then purchased the ring from their website which arrived in a matter of days. I also had to send the ring back to be resized which they organised for me, a truly fantastic and personalised experience which has played a massive part in mine and my fiancé's lives. Thank you again.

I now have the most divine ruby ring on my hand thanks to all at KJJ. It is a delight buying from them. The website is super easy to use, the photographs are detailed and natural and the information on each piece is thorough and accurate. If you need anything at all to help you make a choice nothing is too much trouble. Delivery is swift, re-sizing expertly done and packaging is suberb. Katherine James Jewellery is now my go to jeweller for exceptional pieces I think.

Absolutely fabulous! I have purchased 2 rings from Katherine both are stunning! Superb quality and I managed to bag them in the January sales so beautiful and bargains too! Customer service was outstanding, professional, efficient and at no time did i feel pressured into making quick payments. (I purchased one item with an initial deposit up front and then there was the option of lay away payments) I can’t praise the quality of my pieces enough! As a tad of a jewellery head myself I knew that a 1.8 carat diamond original French Art Deco ring should have cost thousands… yes thousands more than I managed to bag the beauty for in the sale! As well as the sublime Boucheron I landed which incidentally still sells in Harrods for more than thrice the price!!!! Unbelievable. I can’t rave enough… Absolutely no hesitation recommending KJJ to anyone that will listen. I will be purchasing again without hesitation. 🥰

Outstanding service from Katherine and her team! They provided the upmost help from the outset with the purchase of an engagement ring, going to great length to ensure the stone I chose was fit for purpose and daily wear. They quickly had the ring resized to ensure it was available on time for my holiday proposal. The whole process was quick and simple, made easy by impeccable customer service and advice.

A lovely team of thoughtful and helpful ladies who made purchasing a very special ring a smooth process. Delighted with the ring and the service.

I have purchased 2 items from this company and the customer service has been outstanding. Kept me informed from purchase to my receipt and checked I was happy. Beautiful items, gorgeously packaged. One is a gift and I can't wait to see the face of my friend she'll be so delighted. I'd definitely buy again, hopefully many times!

Katherine James Jewellery provided me with excellent service from start to finish more than once. During the sale, I had bought a ring but I then regretfully had to cancel the order. The communication I received from the business was prompt, professional and understanding. A refund was issued in a timely manner too. I later bought a ring, which I have received, and had an excellent experience doing so. The team communicated with me on timelines as I was getting it resized. They also double checked that everything was correct and the colour box I wanted before finalising the order. Once the ring was ready to be sent, I was notified to know to look out for it in the post the next day. The ring arrived beautifully presented and looked just as excellent as it had online - a testament to accuracy of the pictures in the website. I am already looking forward to hopefully ordering another item from this business!!

I have only praise for this company. I usually use a local jeweller but they hadn’t been able to source the colour of aquamarine I wanted to match an edwardian necklace I have. This aquamarine ring came up on Facebook and I’d been following Katherine James Jewellery for a while, so pieces came up in my news feed. I saw a new stunning, simple solo aquamarine set in 18ct gold with such intense hues. I couldn’t believe it, so immediately purchased it! The website and additional sizing instructions were easy to navigate. I was slightly anxious having never bought anything online before for that value, but was soon reassured when I received a personalised email to thank me for my order and to confirm my sizing would take approximately 2 weeks. I received updated emails on my rings progress and then this morning I received my stunning ring. I was entirely taken aback by the quality of packaging and the care that had gone into thinking through this process.. the anticipation, the excitement of unwrapping, to go through all the exquisite layers, finally to your purchase! I will definitely consider buying again and find their pricing to be extremely reasonable and comparable.

Absolutely outstanding customer service, a beautiful ring , sized and sent in just a week for me to take on my cruise Claire went above and beyond to deliver..amazing service, and a stunning ring...I'm sure it will be the first of many

KJJ have been absolutely wonderful. I originally started looking online for the perfect ring and found their website, now with them being on the other side of the Country to me, I had to enquire about the delivery process. I found a mobile number on the website that said they could be contacted there and I texted it. I received a reply within minutes and the response was quite casual and friendly. It felt like I was texting someone I had known for a while. They explained that all deliveries within the UK only took 1/2 working days and that was perfect, as I was planning on needing the ring within a week. They even offered to send a free ring-sizer so that if I did not fit my better-half’s finger, they would arrange to get it resized. I ordered the ring the same day I found it and it was delivered 2 days later. I have to compliment their packaging as well, it arrived in parcel bag that did NOT give away what was inside (bonus points there). Inside this was a beautifully presented box that included a KJJ branded envelope that contained the bill and this was sealed with a KJJ branded sticker. The ring was placed perfectly in the centre and looked so delicate, this was accompanied by the ring-sizer which was placed within a lovely, small velvet drawstring bag. KJJ have really blown me away with this ring, their professionalism has been absolutely too-notch and for the price you pay, you are receiving incredible quality that I am confident will last for years. P.S. she said ‘yes’ to the proposal

I stumbled across KJJ while randomly browsing Instagram. From placing the order to opening the jewellery box & seeing my vintage sapphire ring, the total process is only about a week. Incredible that the ring was transported from London to tropical Singapore in such a short period of time. Claire is the friendliest online shop customer service specialist I have ever met; she's also very professional. I would highly recommend KJJ to friends and family.

I have just received another beautiful sparkle 😍. I’ve had nothing but fabulous service from Katherine and her team for the past 7 years (that’s a lot of sparkles), nothing is too much trouble. Thank you once again, I will be back (just don’t tell my husband!) xx