Falsely advertised a brick from Imperial hand-made bricks despite not stocking them. I placed an order for what I what I was assured were the Imperial hand made bricks and received a different brick, bright yellow in colour, having paid £0.81 a brick when I could have got them for £0.61p a brick from my local merchant. I had to get the sales rep down from the manufacturer to confirm that they were wrong. Condell eventually collected the bricks after a few days of constant calls and requests. It's cost me 3 days for the bricklayer and builder, plus a delay to the works. Only to be refunded for not all of the bricks. Do not order bricks from here!

Ordered a week in advance and delivered exactly as requested and only rated 4 stars because an email confirmation of delivery status wasn’t received Otherwise it’s 5 stars all the way ' Well done

Top quality decking boards and joists supplied for my garden decking. They beat everywhere else on price too. Really helpful and easy to deal with, super-fast free next day delivery too. Josh in sales and Ian the delivery driver were a pleasure to deal with. Couldn’t be more satisfied.

I use Condell's for all my DIY projects, their products are competitively priced and the services they provide are beyond expectation. I wholeheartedly recommend this company.

Conor at Condell's has always been more than helpful when we need to source product on a short lead time. We have always managed to get everything we ordered when they said it would be delivered with no issues.

I dealt with Conor Foley and received excellent service from start to finish. Will definitely use again.

I was struggling to source some specific floor channels, I spoke to Bill, who offered to call round and come back to me. My pet hate is for people to promise to call me back and then never do. True to his word, Bill called me back having managed to track them down. I told Bill I would place the order only if he could guarantee they could be delivered with 48 hours. He assured me they would, and they arrived 24 hours later. That's what I call customer service, well done Bill !

Condells are brilliant, we've been using them for a few years now. Jake Long has been our dedicated Account Manager and has always excelled at meeting very tight deadlines whilst always providing constant advice and support. Thanks to Jake and the team at Condells!

Ordered a Catnic lintel. Item arrived without any protection (I thought black, industrial cellophane wrapping at least!). Item could only be described as looking secondhand - one of the corners was bent, where it had been dropped and it was covered with gouges, scratches and chips, some down to the galvanising. Even the polystyrene within the void had melted, so it no longer fills the void - looks like it is old enough stock, to have has been left outside in last summer's sun for months! Terrible condition. Will never use again.

I cant Recommend Condell enough, Jake and Rich have always got me what i need, where i need it and in good time. Nothing is too much trouble and their communication is second to none so i always know whats going on. In this day and age where we are all just numbers its good to have a supplier who understands that the personal touch makes all the difference.

Amazing service from start to finish. I have used This company for many, many years. The service, delivery and even after sales were superb. I have used other builders merchants but Condells know how to do a good job. Very impressed. Wont stop using either.

We were in a panic trying to get plasterboard for a project in a rush when our contractors rearranged at the last minute. Both Jim and Richard were brilliant on the phone. They knew their stuff and I really appreciated the guidance on the right product for the job we were doing. And thanks for the perfectly timed delivery too.

I ordered some timber from this company. They delivered on the wrong day, the timber was completely bowed, dirty, in terrible condition and totally unusable. They now won't reply to my communications. Very disappointed with this company and will not be ordering from them again.

Had to replace my sisters decking. Contacted Condell as its local to me. Great people to deal with, they couldn’t help me enough. Got me the timber I required, delivered it on the day I wanted at the time I wanted at the price I wanted Even when I had a board that had a split in it, called them, told them, next day a new board was there delivered. I most certainly will be using again. Thanks Condell Peter Bradley

Excellent prices for Rockwool and promptly delivered.

I read many negative reviews about this company but the price for a 3.3 Catnic Lintel was too good to pass over...so I took a punt. The day after my order was placed I received a message to say delivery would be two days later. At around 10am on that day my lintel arrived. I couldn't have expected anymore from any building material supplier, which often results in delays anyway, and for the price I feel this was an excellent transaction. I'm now considering them for other materials within my current project. Two thumbs up

Terrible company, totally messed me around, cancelled without telling me, I reordered, then they cancelled again and wanted a passport photo to prove who I was. Wasted my time and now the build will be behind schedule. I would recommend to anyone thinking of using these cowboys to think again.

Great Company, good prices & Excellent delivery service always prompt and on time.

Great Steel Lintel prices & great service. Will definitely use Condell Ltd again on my next project.

Saw some recent scathing reviews so was a little unsure about ordering some catnic lintels, but the prices were so much cheaper than all the big name trade suppliers nearby. I did phone ahead to check items were in stock, some weren't but some longer ones were (slightly cheaper too!). Told to expect delivery within 3 working days so ended up ordering online about an hour later. Received voicemail later that day saying the replacement items were no longer in stock (assume were bought in the hour between my checking and ordering) but the ones that were would be delivered that Friday and the others the next Tuesday. Pleased to say both deliveries were completed as stated and the prior communication was spot on. I would use again.