Great quality great design fast secure website payment

July 12 I have responded to this company after reading the email sent through Trust Pilot. I reiterated that I do not have an order number since I did not order it in the first place. It feels like we are just going around in circles. I just want to verify Haarko does not use my credit card and how I can return this unwanted knife. I used the url given in their correspondence and have found no form they asked me to fill in. It feels like the this will never be resolved. Still I am hoping… Buyer beware is a good slogan to live by. However I was not buying the Haarko knife I received by mail from China. I did not order this knife. Immediately, I sent an email to say I did not order this knife, and certainly did not want it. I received a form response saying they were ALL too busy to give a full response but ‘they’ would get back to me “soon”. I was told to have my order number with my tracking number ready to give to whomever I would eventually speak to about a refund! This was all too familiar, in fact, it was exactly word for word from another company I received an automatic response from. I looked for this knife under Haarko which is the name on the box holding knife. I found it under Seido Knives on the internet. I believe a legitimate order I made using my credit card has been used again but for a product I did not order. I also believe I am dealing with distribution company with shady, and unethical selling and marketing strategies. I am talking to my bank to ensure any further charges to my credit card are not covered by any of these unscrupulous companies. But I want others to be aware that your credit card information may be shared by some companies which are dishonest. So many ways for crooked companies to cheat or scam us these days! Sincerely J Aston

This is the highest quality knife for the money, My wife and I not only use it, but display it on a magnetic rack out side the cabinet. I cannot recommend it highly enough. In Navy parlance, this knife rates a 'Bravo Zulu', very well done!

Good quality product good customer service

Die Produkte sind großartig, aber die Kommunikation ist grotten schlecht ! Ihre Bestell Nummern und ähnliche kann man zu den einzelnen Produkten nicht zuordnen, dadurch ist man völlig verwirrt !

Haarko knife. Love the look, feel & loop hole to put a finger in which makes the grip sturdier

perfecte messen en snelle levering gewoon top

Ausgezeichnete Qualität

Excellent knifes very good quality Shipments was fast Highly recommend

The customer service was excellent. The product is definitely worth the price. I use the two I have at least once a day when cooking or preparing ingredients for my wife to cook. I cannot recommend them enough.

I think it was cheap, and the cockingknives are good qaulity!

All is well with this product

The knives are good all around kitchen use knives I do enjoy mine

I had a positive experience in buying and the products I got are of high quality for a good price

I just really liked it /

it´s a really good quality

Haarko 's customer service is the best. They made a sour experience super sweet by going above and beyond to make customer s"Super Happy". What they have done is beyond my expectations. All I wanted was just to be able to return the extra knife returned free and charge for the knife I wanted. I am sure to broadcast the best experience with the customer support. It is world class. Thank you team Haarko Customer Support.

Arrived on time, was exactly as portrayed and works very well for me.

It is just an overall easy experience to order

Attractive advertising with good information on website. Pricing was good, and delivered on time