Wecasa

46 Rue René Clair, 75018, Paris, FR
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4.50
Based on 811 Reviews

5

77.81%

4

7.89%

3

1.11%

2

1.60%

1

11.59%
About Wecasa

Who are we? We are Wecasa. We connect customers with vetted professionals through our website and our app. Since the launch in 2016, we do that in a smart and caring way. How, you might ask ? We develop local businesses We have one dream: make at-home services accessible to everyone everywhere. Whether you are in a city that never sleeps or far out in the countryside Whether you are looking to get shiny nails or shiny floor The Wecasa pros are here. We pay professionals a fair wage 75% of the customer price goes to the pro on average for every order. What about the margin? Do not worry, there isn’t a big castle in Marbella or sparkling watches. The margin helps us finance the VAT, the logistics costs, the team salaries and the marketing investment to build Wecasa’s awareness. Furthermore, we are aligned with the London Living Wage. Wecasa pros are free to choose when they want to work By working with Wecasa, our partners are free to say yes or no to every proposal they receive. They can pick their working hours, their travel area. They are free to develop their customer base without Wecasa or to work with similar app. They are also free to leave the pro community without a reason. Our algorithm rewards every talent – no discrimination We created an algorithm to match pros with customers. For this, we take into account the travel area and the talent in order to favour the best pro. We do not take into account the gender nor the background. It might not be significant for you, but for us (and for them) this means a lot. An example? We are transparent with our partners We communicate to all of our partners how the algorithm works, the score they have and the areas in which they can improve on. We do not point fingers, being transparent is not obvious to all companies. We are an international team Wecasa is a team of 80 people with 60% of women, 17 nationalities and diverse profiles in terms of age, religion, disability, professional or personal background, sexual orientation. We strive to create a motivating and respectful work environment for everyone. Wecasa makes your daily life easier Book in two clicks a hairstyle, beauty, massage or cleaning service. Discover our offers and take some time for yourself ! Book Your Cleaning Session Book Your Beauty Session Book Your Hairdressing Session Book Your Massage Session Contact us You are a hairdresser, beautician, housekeeper... and you want to become a partner? Apply here Are you a journalist or blogger? We can organize a something for you to explain how Wecasa changes the lives of its customers and partners. You are a company or an hotel? We can tailor a service for your employees or customers. You simply want to contact us to exchange? Contact us

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Megha Nivsarkar
United Kingdom | 22 October 2024

Very good cleaning service provided

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Lynne Nicoll
United Kingdom | 22 October 2024

Obinna didn’t turn up for cleaning this morning. I haven’t heard from him either this morning which I find unusual. He is normally in touch.

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Laura
United Kingdom | 22 October 2024

Using Wecasa was very straightforward and the service provided by the cleaner was excellent.

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Charlotte
United Kingdom | 22 October 2024

Wecasa was easy to use, and I requested a cleaner for the next day and was impressed to be matched with one. They did an excellent job cleaning my home. I'd use again.

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Sanjukta Sethumadhavan
United Kingdom | 22 October 2024

I was extremely impressed with Wecasa cleaning services and the cleaner who was assigned to me. She was punctual, efficient and very thorough. She paid special attention to the areas I had highlighted, like the bathroom, kitchen and carpets and did an excellent job cleaning them. She also did a fantastic job cleaning the windows and all the glass surfaces. The booking process on wecasa was simple and straightforward. The terms and conditions were easy to understand and everything was clearly mentioned beforehand. There were no surprises. I would definitely recommend Wecasa and will be using their services again in the future.

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Natalie Lu
United Kingdom | 21 October 2024

Lovely cut .Very professional .Would definately book again

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Seb
United Kingdom | 21 October 2024

It all went to plan. The person was on time and took care of everything that needed to be done. Grateful for the help. Hope things will continue this way.

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Yousuf Khan
United Kingdom | 21 October 2024

Our cleaner cancelled multiple times, and we were still charged £70. Customer service promised a refund within a week, then a month. They keep changing the times to delay paying and we still haven’t got the money or cleaning

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Dave Cox
United Kingdom | 21 October 2024

Ines was on time and cleaned very thoroughly. Most importantly she was a joy to have around the place while she cleaned.

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Seb
United Kingdom | 21 October 2024

Brilliant as always

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Zahra Matabdin
United Kingdom | 21 October 2024

It was quick and efficient.

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Consumer
United Kingdom | 21 October 2024

Best cleaning experience.

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Ingrid
United Kingdom | 20 October 2024

UPDATE after review response: Where exactly am I suppose to contact you? I did state in the survey satisfaction (twice) that the cleaner left 30 mins earlier but the cost / invoice hasn’t been updated. ____ While I’ve usually had great experiences with Wecasa, we recently had a cleaner that left 30 mins earlier and it’s impossible to talk to anyone at Wecasa to get the cost of the session adjusted! The chat function is a bot that tells me to fill in the satisfaction survery which I’ve done twice but still no one contacts me about it!!

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Yasin Kheradmand
United Kingdom | 20 October 2024

Good service

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Angelique
United Kingdom | 20 October 2024

The booking system was easy. However the cleaner who was first supposed to come cancelled the morning of the service. It was easy enough to find a new one though. The pro was on time, cleaned efficiently.

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Macauley
United Kingdom | 20 October 2024

Wecasa truly gets it! What sets you apart is hiring cleaners who genuinely enjoy cleaning and treat it as more than just a chore. Aminata did an amazing job! She was punctual and polite, and she instantly put me at ease. Everything looks spotless; she was super efficient and friendly. I'm definitely happy with the service and would love to have her regularly.

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He
United Kingdom | 20 October 2024

Great job with the clean, easy to use app. Really appreciated that I could get on with wfh whilst I they cleaned

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Narinder Shergill
United Kingdom | 19 October 2024

So easy to arrange so nice hairdresser

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jaime elliott
United Kingdom | 19 October 2024

It was great, easy and good quality

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Mrs Barbara
United Kingdom | 19 October 2024

Very good service!

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