Desde que conocí Focalprice me encanto porque tienen un precio muy bueno, una gran variedad de productos, un nivel de profesionalismo y sobre todo entregan lo que prometen se ha vuelto mi tienda por excelencia.

very good products for very good money. this is my favorite store.

Very good service, always got my products This is the third year I'm buying at Focalprice, it was always positive. It happened that I received a bad on non working product, all I had to do is send one email to the customer service and few hours later I received a very nice apology and a refund. They're courteous and quite active on the internet and customer support. Their communication skill is great. Their product description is excellent. I already referred many friends to them, they are all satisfied and happy

ΑΚΟΜΑ ΠΕΡΙΜΕΝΩ ΤΗΝ ΠΑΡΑΓΓΕΛΙΑ ΜΟΥ ΕΔΩ ΚΑΙ ΕΞΙ 6 ΜΗΝΕΣ.ΟΓΔΟΝΤΑ 80 ΕΥΡΟ ΕΚΑΝΑΝ ΦΤΕΡΑ .ΠΙΣΤΕΥΟΥΝ ΟΤΙ ΠΗΡΑ ΤΗΝ ΠΑΡΑΓΓΕΛΙΑ.ΕΙΝΑΙ ΑΠΑΤΕΟΝΕΣ. ΓΥΡΙΣΤΕ ΤΟΥΣ ΤΗΝ ΠΛΑΤΗ ΚΑΙ ΠΡΟΣΟΧΗ .....

commande recue et payée d'avance, ne correspond pas aux articles commandés, aprés contact avec le service client, mauvaise, font semblant de ne pas comprendre. a eviter a tout prix

J'ai commandé un bracelet connecté il y a plus d'un an et je ne l'ai jamais reçu malgré s mes relances en anglais... Il n'y a aucun respect du client, lorsque il y a un problème de livraison, le client est un chien...

They're quite active on the internet and customer support. They don't lack the skills on speaking the english language, which is great!

Ordered 25 of a product and received 23. I can't be bothered to chase this company for the 2 products they owe me. I'll just never use them again and that will be that. Having read the other reviews about this site i can tell that my incident isn't an isolated one & they don't seem to be doing anything to address the issues that are being raised. Be cautious when using focalprice if you decide to use them.

Molto bene, la spedizione è avvenuta in tempi celeri anche se si poteva fare meglio..12 giorni.. ho avuto un problema con lo smartphone ma per rispondermi ho dovuto inoltrare la mail 4-5 volte prima di poterla ricevere.. pacco imballato bene, ma con il rammarico di non aver ricevuto omaggi.. accettabile ma si può fare molto di piu'..

They just ship whatever they like, not what you actually order. Find another site insteed, it's not worth the trouble.

Ho acquistato una sd samsung da 32gb a buon prezzo certo, ma il servizio non è stato impeccabile :S innanzitutto spedizione ricevuta in 13 giorni e poi il pacchettino sembrava essere aperto.. forse hanno testato l'sd? Nel complesso da migliorare, anche se è un semplice accessorio.

commandé une antenne yagi 25db pour mon retour fpv apres avoir vu les avis j avais peur finalement recu apres 1 mois . produit de bonne fabrication ca fonctionne correctement reste a voir la puissance reelle donc j ai peut etre eu de la chance mais a 11 euro l antenne avec les frais de port et sans taxe !! TOP je suis satisfait mais j acheterai pas un telephone ...

They are a scam and will not refund you for products not received.

j'ai passé une commande depuis plus de deux mois et toujours pas livré

Fuyez ce site et tous les sites qui se cachent derrière. Ils sont malhonnête et hypocrite. J'ai commandé un téléphone qui est arrivé défectueux, après 3 semaines d'échange avec le SAV rien n'est fait, j'ai un téléphone inutilisable.

I purchased a charger for my macbook that took over a month to get and did not work when I got it. It took over a week for the company to respond to my complaint and are refusing to refund it or send me a new one until I bring it into a shop that can estimate the cost of fixing it, tell them how much it will cost and then either send me a new one or bring it back to the shop. They will also not refund me but give me credit to use on their site for the cost of having it fixed. Overall the worst customer service I've ever experienced.

Customer service is now a joke! I strongly believe that they don't even no even the basic english. They just use Google Translate and that's about it. I have already deactivated my account and I am erasing this company from my purchasing options.

jamais reçut ma commande et toujours pas de remboursement,

I found this site when my MacBook charger bit the dust and I was excited at how cheap I could get a replacement, so without second thought I purchased it for $17 and I paid $9 for 3-5 day shipping because I needed it asap. The next day I got an email confirming it had been shipped out. In the email it also said that there would be a 20-45 day shipping delay. I decided to send them an email asking to explain this. They said they would respond in 6 hours or less. Well 3 days and 3 different emails later I still had not received a response. At that point I decided to research this site a little bit more and the things I read were completely terrible and concerning. After reading those reviews I decided to send them a final email (which I have still not heard back from them) and told them I wanted a full refund and I'd gladly send back the item because I no longer wanted it (some of the reviews said their products were cheap and broke on the first day). If I had known all of this before, I would have just gone out and paid the $80 that the Apple store sells a MacBook charger for, because honestly, all of this has been more of a burden already and I still can't charge my laptop. It's been 4 days and I haven't received anything from them at all. Terrible customer service. Do not waste your time or money here.

I ordered a bunch of cell phone accessories with the fastest shipping available and had a few days to spare and have still not received the items. Their tracking service is a joke and the last time I attempted to click to track my items I was directed to a phone number. I also received an email three days ago saying shipments were delayed due to the coming holiday season (New Years and Christmas according to them. I ordered the items the freaking begging of September. At least 4 months before Christmas and New Years! I needed these accessories to protect my new phone on my trip this week. Needless to say they are still not here! If I has known this was going to happen, I would have ordered a temporary case from Amazon! The shipping dates are posted far off of when you will receive them and I doubt their customer support is much better. They hide their negative reviews well or I would have never ordered since I did do some research! Do not order from these guys! They are the bottom of the barrel. I may change my review later to two stars if the items come in in decent condition. They truly reek.