excellent service very professional and helpful highly recommended.

Friendly, helpful - good customer service checking it was all okay. Swift delivery.

Very good service very polite and very helpful Thank you

Gurps, was very polite, informative and friendly with his call to me today.

We needed coolers for an event after our suppliers fell through last minute, the guys could not have been more helpful and pretty much made the impossible happen for me by getting coolers sent out ready to go overnight. Although it's not a service they usually offer, after they head my predicament they were so helpful and found the perfect solution for me with items they happened to have in storage. Everyone I have spoken with has been insanely lovely and made the entire process very simple. Would happily work with them again.

Outstanding products! purchased a Bean to Cup Coffee Machine and Water-coolers for our office. Great knowledge and exceptional customer service, the team really helped me with my purchase and installation from start to finish. Thank you once again!

Quick efficient and friendly service received.

THE ITEM ORIGINAL IN QUESTION WASNT IN STOCK AND NOW OBSOLETE. CHRIS SENT OVER A DATASHEET/SPEC OF THE ONE CLOSEST TO THIS. VERY HELPFUL AND A QUICK TURN AROUND. WILL USE AGAIN IF NEEDED.

FWC have supplied our office with cold filtered water, coffee and hot chocolate for almost 3 years now. Nothing is too much trouble and the machines receive regular servicing to check they are running perfectly. Thanks again

We had an overal good experience with Filtered Watercoolers. Harkesh was very polite and helpful! Sadly, there is need for improvement in terms of commuincation. I emailed 1 day asking when an engineer would be arriving to be told we will keep you updated. 1 week later, a random engineer arrives. It would be good to know this in advance to plan staffing etc. Also VAT wasn't added onto an invoice so it wasn't paid, so this held up the service sometime. But the service we did receive was to a good standard.

Speedy delivery but suffered from poor communication at first. The delivery arrived without communication and we weren't home, which meant it was sat Infront of our front door for a while before somebody came home. Then multiple calls and emails had to be sent to find out about the fitting, once I got through to the right employee, good communication was received and the fitting went smoothly. Overall I'd be happy to use them again.

Great company. Always helping. Quality coffee.

Great quality products and value for money. Thank you to the customer services team very informative and helpful.

Purchased my second mains feed water dispenser from FWC now and very please with both the products and the service.

Great services, good quality product and friendly staff.

Easy to deal with, very responsive. Had the best selection of products and good prices. We bought the Ocean ZN55 for our office, has been working well.

Very good company to deal with and Michelle's service was excellent. I received my water cooler a lot faster than anticipated! Would highly recommend to anyone!

I bought a water cooler. There was a little bit of confusion whether VAT was included as it was not included in the original quote but included in the invoice. Also there was breakdown in communication as to when the engineers were to do the installation. However Michelle was extremely helpful in providing the water cooler solution I wanted.

As my original choice of bottled water cooler had a long lead time, another one of equitable price was suggested. It has proven to be a fantastic choice. Delivery was speedy and Michelle was very helpful and professional in helping me choose an alternative water cooler. I have no complaints at all.

Great services, reasonable prices and friendly staff.