DAEJONNA was an angel. I forgot to add my apt number on my order and she got back with so fast and updated it for me. Excellent customer service😊

Great customer service I highly recommend this site ;-)

Great service and very response and helpful support team. Daejonna D helped resolve my issue expeditiously.

Ebony has great wigs and believe it it not the young man in chat helped me pick out a wig color when mine was out of stock. Ebony wigs tend to sell out but they have others that are just as good if not better. The wigs arrive in original packaging which I love. The 3.99 shipping if you spend 30 bucks is also impressive and enticing. I will be back as they are a favorite in my phone.

I have no idea what a lot of people are complaining about! I ordered 3 bundles of 613 hair and it came the next day. It came the next day even when I wanted to replace the items in my order for something else. Great customer service! I would definitely buy again - James Dean (that’s my ordering name lol)

My shopping experience with Ebonyline was great. The hair was everything I wanted & more. Thanks DAEJONNA D. for assisting me with my order. -Brittney Dawson (Order #1374458)

Fast shipping Larissa gave quick response

Very fast shipping, I love what I ordered as well.

I really want to thank DAEJONNA D for her very good professional customer service. She was really kind and really helpful! The manufacturer had stopped making this one particular product that I have had originally wanted. I was given some other options. So I had found myself another product that I had end up liking and love! Everything have worked out just well! I'm highly satisfied with my purchase and good friendly customer service! Thank you so much DAEJONNA D! You are really amazing! :D

DaeJonna D was very quick to get back with me on my purchase & she handled my situation the same day & answered all my question Thank you!

Michelle Was the person that contacted back and she really did a good job with the response will definitely be buying more stuff here!

Ordered from here and received my purchase within the same week. Normally because I’m in Canada can take up to 2 weeks to get orders. Thanks to Daejonna D she got my order ready and shipped quickly. And I’m so impressed with my purchases , I’ve already placed another order!!

Love this company!! I ordered two wigs. And just before they shipped out, I inquired about the order. I received an immediate response, that one of the units I’d ordered was out of stock. Michelle J. then asked via email if I still wanted the remaining unit to be shipped. I replied yes and received my wig within days. That is great Customer Service! I will continue to shop at this store. Shevonne P.

Great wigs, fast shipping and customer service fast and on point!!! Thanks DAEJONNA D

I emailed customer service and Hector was amazing! He helped me with my order and told which colors/styles were available and in stock. He has helped me twice so far when I ordered hair from this website. The hair quality is also amazing and shipping is super fast!

Thanks DaeJonna D for suggesting I review my experience with Ebonyline. I have to say you guys have the best customer service! Nikki Jones

Hector really helped me out. Even though they didn't have what I originally wanted he did offer an alternate and I'm happy with that

I placed an order for my "vacation hair" and received an email (including an apology) informing me that some of my order was not available. Although it was a little disappointing, I was given a list of options of available hair and asked how I wanted to proceed. I've dealt with companies that would put the items on back order without informing me. Hector was very professional and courteous. I have ordered from ebonyline.com for years and I will continue to be a customer because I feel like my business is appreciated. It's people like Hector that make life a little easier. :)

I absolutely love the Lulutress 3X Pre-looped Crochet Braid that I ordered through Ebonyline.com. I have ordered from this site before and I've been satisfied with purchases!

Fast shipping! Great customer service! The newest and most popular stylish hair is most always in stock. Very affordable. DAEJONNA D reached out to me after my purchase to make sure I was happy! I will definitely purchase again! Order #1366772