Great system. Need to put it in at our other house.

The product works well and the first time I contacted the company (through email) I was immediately called to try and resolve the issue. Unfortunately, my issue is it works too well. It turns the water off 5-15 times a week. After following all the logical problems it was determined that it is a problem with install -- too close to the water softener -- and so either needs a plumber to add something to the install or it needs to be moved.

This is a great product to not only protect you home but SAVE YOU MONEY. We installed it when we built our house 10 years ago. There is no telling how much water from running toilets has been saved by this device.

We just bought a new home and immediately installed a flologic system like we had in our last home. It makes no sense to me that the electrical wiring has circuit breaker protection but the water system has no provisions to detect failures and prevent damage. The flologic system protects the homeowner from the substantial damage that can occur if there is a water leak. We've only lived in our 1992 home for 3 years now and three of our neighbors have had water leaks during that time. The worst one was due to a water heater rupture that occurred when the neighbor was on vacation. The damage and disruption to the neighbor's life with substantial. The flologic system is one of the most reliable and well-built instruments I've ever purchased. It provides peace of mind and can be quite handy when diagnosing things like a leaky toilet valve. Small water leaks like this, even though they may not damage your house can really run up your water bill. I recommend the flologic system without hesitation based on my 10 years experience with two of them.

The product works as advertized and when I have had a problem they are very helpful over the phone correcting my errors.

i LOVE THIS DEVICE. It works just as it is supposed to. We have had some operator errors ... but the customer service is second to none. They are patient and knowledgeable. I will never be without this device. My insurance agent recommended it b/c she said that the number 1 reason for claims in new homes is water leaks. WELL WORTH THE MONEY!!

The Flologic water monitor that I installed in my home has preformed well. I am pleased that I installed the unit. It gives my wife and I comfort knowing that our home is being monitored while we are away. The only issue I have is that when the furnace humidifier is running it can trigger the alarm and a shut down, which is actually a good sign that the is working properly. I need to reroute the humidified line.

No problems, it is good to know that no water accidents will occur when we are away. The system was easy to install and worked as expected. our evaporative cooling system had to be excluded since water usage may go on more than the time limits we have stablished

Great company and great product. Had some hard water problems and Mr.De Smet was all over the solution, sending me new parts and impellers. All is working well now. Wish there was a way to suspend the FloLogic during the softener back wash cycle. But other than that the device has helped us find bad valves and faucets too. Great product idea, I wish Flologic all the success it deserves.

Flologic is a great tool. It works and gives us peace of mind. I recommend to family and friends. We also get a reduction on our home insurance.

Currently working well

System has worked well over several years. Only issue has been backup battery which gor depleted during a power outage and had to be replaced. Hard finding an exact replacement.

We had a flood in our house, and on recommendation from our insurance company, we purchased this product. Pretty straightforward when talking with the rep (I didn't know I was talking to a reseller, so felt a little bad when I went through the insurance-contracted plumber as I just assumed that was what I was suppose to do.) Anyway, operates as discussed and no issues for the last several months. Only comment is that we never checked with any other product company, so I have no idea as to how it compares to other systems (that's why I took off one star).

I've had Flologic installed several years ago in my vacation house without the need for it until this winter when there was a short to the thermostats that control the heat. A pipe in the upstairs bathroom froze, expanded, and then cracked. After the house warmed up, the pipe leaked a small amount of water only to be shut down by the Flologic system. Without the Flologic system, the house would have been flooded. Flologic should be installed in ALL houses.

Leak detection function works great. The control unit is very sensitive to AC power source input. When the generator is powering the Flologic the control unit signals AC power fail even though voltage is within standard tolerance. When the control unit is powered by a standard UPS the control unit signals AC power fail. Very annoying.

Excellent and timely service over the years.

Great device to prevent water spillage. When a faucet is on past the allowed time the system shuts off the water, and the unit beeps. It is flawless and works very well.

We had the unit installed about 5 years ago. It has helped us a few times - once when a toilet valve started to leak, another time with landscapers left water on and a few other mistakes we made. Easy to press a button to turn off when we leave for vacation. Great peace of mind, plus it works well. Great customer service. The two owners have helped me a lot when I had tweaking questions.

I like this product but it is a little pricy for what you get. With simple tweaks in the technology it really could be wifi enabled with active flow and usage data. It could be more than the "circuit breaker for your home" and it could be a whole house water monitoring system. GPD, multiple settings for shut off- example being slow drip over a long period or a sudden high gpm flow.

great product. waiting for wifi control which would elevate it to 5 stars