I had high hopes for this service and whilst I know Covid has presented challenges the lack of response from customer service ( at one stage I had 4 deliveries that were overdue ) was not great . the quality of the cleaning is a bit hit and miss too. They never seem to have anyone on live chat . I have now stopped using them having put in laundry on 5th June they have rescheduled my return delivery 6 times and promised to deliver it for the 7th time tonight . Still no delivery. Will not be using them in future.

I use Laundrapp frequently and the service each time is amazing! They’re always polite and clothes always come back perfect and they always come on time. The app is very easy to use and lets you follow the driver so you know when they’re coming. Definitely recommend. Amazing Company

Fantastic! Very efficient service and always so friendly

Very convenient service and consisted in its product.

Great service and love the app, design very easy to use. Would be much better if weekend and evening collections/delivery was possible, for those at work during the week!

Amazing workers always polite when collecting and delivering. You always know when they’re coming with the tracking and what I have sent has always come back in perfect condition! I use them a few times a week every week and I will continue to. Thanks so much

DO NOT USE THIS COMPANY!!! I sent items to them April 2020, 4 weeks later i chased and asked for my items back. They lost them. I have kept chasing them however now getting no response. I was offered compensation however items were extremely expensive, sentimental and included sofa cushions. They have advised me they are still trying to find the items however when looking at the reviews it looks like i'm not the only one who has had a problem. Contact watchdog if you have had an issue with service.

Great to have this service in COVID times. Very convenient collection and delivery.

Nur is brilliant! Really professional and always on time!

Good overall service, but ironing is far from top quality. Available delivery/pick up times are somewhat limited.

High quality cleaning, top service

Fantastic convenient service. Happy with the quality of service and very reasonably priced.

Great service! Love that you can choose your time slots for collection & delivery, saves lots of time💃🏾

I have started using Laundrapp again during the COVID period & have been enjoying their service. The tracking of when the cleaning is being picked up/dropped off is great. However, I wish there were more regular slots for delivery and collection.

Cant live without laundrapp!

Reliable, fast service, clean clean clothes and friendly staff.

I’m really happy with this service. Laundering sheets, pillow cases and duvet covers is difficult and time- consuming. Living in a flat I don’t really have the space here to dry the items. Having the Laundrapp collection and delivery service to the door continue during Lockdown has been a real help and I’m so grateful to all the staff who have continued to work throughout this period. The items come back perfectly folded and laundered each time.The price is amazing for a super king bed set- I cannot believe it’s £20 for a six piece set. 5 ***** Best wishes and thanks

Have used Laundrapp a number of times now and have always had good service. Laundry is collected and delivered on time and turnaround is very quick, usually just a couple of days. No complaints and will definitely continue to use them.

Laundrapp can be a bit hit and miss sometimes. The duvet cleaning etc is good - but there’s often last minute delivery cancellations and the ironing can sometimes be damaging (my duvet cover had a plastic fix button burned off) - the duvet now pokes out of the cover which is a little unseemly. I appreciate the home collection and delivery though.

Laundrapp provides an excellent service. Never let you down!