Laundrapp

Inc Spaces, 107 Leadenhall Street , EC3A 4AF, London, GB
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3.50
Based on 839 Reviews

5

56.26%

4

9.54%

3

3.93%

2

2.50%

1

27.77%
About Laundrapp

Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and in 16 towns and cities in England and Scotland. Our top laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.

Contact Info

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Anna McCaffrey
United Kingdom | 30 June 2020

Very efficient service

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Richard
United Kingdom | 27 June 2020

Great service. I cant live without them

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Maria Pugh
United Kingdom | 26 June 2020

Easy to organise and extremely convenient way to tick off the laundry and dry cleaning chores off of your 'to do' list without having to leave your home. Items returned clean and well pressed at a time that suited me.

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Jermail Skeete
United Kingdom | 26 June 2020

My clothes were cleaned up to standard but in terms of pick up time and drop off times were very bad an not on time

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Jonathan
United Kingdom | 26 June 2020

Easy to place an order. Being a pickup service, it is convenient. However beware they can change your order if they think you have put something else in your bag (which was not the case with me) and charge more than you planned to pay. The customer service dealt well with my queries. Cleaning itself was fine.

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Karen O'Connor
United Kingdom | 24 June 2020

Easy to use with good availability

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Lynn Martin
United Kingdom | 24 June 2020

I had to use this service as the bedding wouldn’t fit in my washing machine. The item was picked up and delivered on time and the driver was friendly and helpful

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Alex Semertzides
United Kingdom | 23 June 2020

Very intuitive and easy to use app!

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Jess
Ireland | 23 June 2020

I've never felt compelled to write a review of any kind before. I've been a customer of Laundrapp for sometime, not any more. After they emailed to "update my order" I asked for the items to be returned as they were. I didn't want to pay £6 to have a women's shirt ironed when a man's shirt costs a fraction of that. Two days later I received a reply stating it was too late and the items had already been cleaned and the money taken from my card despite me not having given them authority to do this. I raised a dispute with my credit card company who refunded me the money, well done Am Ex, perhaps Laudrapp could learn a thing or two about customer loyalty.. Will be moving on to ihateironing.com from now on.

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Aileen Thomson
United Kingdom | 23 June 2020

Very convenient & decent ironing.

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Noah
United Kingdom | 23 June 2020

Great service, always on time and the products always come back pristine!

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Jasmine
United Kingdom | 22 June 2020

Easy to use app, good price and decent discount for first time use

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Saori Takahashi
United Kingdom | 20 June 2020

My duvet cover got damaged once but otherwise I am very happy with the service. So convenient.

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Sunny IND
United Kingdom | 19 June 2020

Simple quick and efficient service, loving it

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James Brosnan
United Kingdom | 19 June 2020

Generally good service. Drop off was not so good. Left items outside which is not great but one time mistake I hope. Worth a try

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Nick
United Kingdom | 19 June 2020

Easy to book, easy and convenient pick up. What’s not to like. Good work Laundrapp

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Juliana
United Kingdom | 19 June 2020

Laundrapp is a great app. I never had issue with my orders, the staff are kind and the price is fair. I really recommend.

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Cecilia
United Kingdom | 19 June 2020

Very quick service and a nice app to book everything you need! I would think about the packaging because it left the duvet cover and sheets a bit smashed.

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Kieren
United Kingdom | 19 June 2020

Everything was picked up and returned quickly and smelling perfect.

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Mrs Hazel
United Kingdom | 18 June 2020

Seemed a very good system as we were shielding. After 3 attempts of trying to get my 2 coats and a duvet collected I gave up. Lots of promises and apologies. Concept good but really it does not work. Avoid and go to cleaners.

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