Checkout online was slow and initially unresponsive. Eventually went through but was frustrating for a few minutes.

I phoned the 1800 Help Line, and Customer Service remembered my name and phone number, 5 years after my previous purchase...wow! And very helpful!

Quality product, excellent customer service, quick delivery and a brilliant price Would definitely recommend

Great quality products

Only had the cover a few days but reports that it’s better quality than the one provided with the umbrella so far seem to be true. The rod to lift it certainly seems better. The material itself seems thicker and I do like how it has strong attached to the zipper.

I ordered the rainbow umbrella for my granddaughter and she loves it, good quality

I haven’t received my order yet So how can I rate service?

A little expensive haven’t used them yet but reckon they should be good

Product arrived within a short time and was exactly as expected.

I'm happy with the umbrella I chose, and I got a significantly better price on both the umbrella and shipping.

Great service and delivery was first rate.

The product (outdoor shade umbrella) was exactly as described on the website. A phone call to the company to confirm purchase of accessories was helpful, but in hindsight not necessary. Interstate delivery occurred quickly and I was kept informed by the delivery company when it would occur so I could organise to be available.

Prompt service

It was easy to order, and help was provided efficiently. Quality products, helpful and reliable service.

Prompt, efficient and very good customer service contact. It is also a very good Australian made product & easy to install.

Practical and well made product Prompt delivery.

Accurate product description, good price, good website, fast delivery, with good delivery updates. The product meets my needs perfectly. I noticed other things that I am interested in and will be buying from them again.

Good communication great quality products

Easy to order, good price and arrived quickly.

Great service. Prompt, helpful and easy to assemble. Instructions were good but a diagram of the required space to raise the umbrella would be useful.