All as promised

Custmer service on phone made it easy to place the order for pick up

Ease of sale after initial registering. I found the item purchased easy to find. Initial info from Shelta head office customer service was excellent.

Delivered quickly and fits well. Prefer this material to the other cheaper versions.

I was able to call Shade Australia and talk to a real person who was friendly and helpful. Service makes all the difference. Product shipped and received fast and was perfect for the job. Website made it easy to select the right product.

good to deal with

Easy to purchase, delivery notified and prompt. Same good experience as with previous experiences.

Only ones with stock

Easy to use website, good range of products. Quick, easy purchase and delivery. Product excellent quality and perfect size for our umbrella.

The picture on Shade Australias website showed an umbrella base, but the umbrellas do not come with a base. The image needs to be changed so it is totally clear for customers who are making purchasing decisions.

Quick and easy. Happy with the umbrella

Wide range available. Competitive pricing. Simple transaction & proactive friendly staff

Ordered Sunday and got my new umbrella Wednesday morning - impressive delivery time!

Purchased a 2x3m umbrella and product received seems like a reasonable product for the price. Better correspondence from subcontractors delivery company could be an improvement.

Easy to order and great price

As always, the product arrived quickly and in good order. Very effective shade cloth fixers.

I find that Shade Australia has a very competitive prices compared with others for the same product. They are very well and reliable services. I wouldn't hesitate to recommend to anyone for shopping at Shade Australia.

Thank you love my new umbrella

Fast and efficient. Communication is always important and this they did well.

Ordered a beach umbrella on the 11th January. They sent the umbrella to the billing address rather than the delivery address. They responded straight away when I made them aware of the error and sent one to the correct address. The courier experience was less than ideal so Shade Australia refunded the shipping costs. Excellent umbrella and excellent service.