Very helpful over the phone to confirm the correct sized umbrella.

Thanks for your friendly support and speedy delivery on my new sun umbrella. So great to support an Aussie business that actually answers the phone with a human! My new umbrella looks great and can't wait to start using it.

Arrived in 3 days, exactly as described

We received our umbrella everything was fine except the cover that cam with the umbrella was damaged and showed signs of repair. I emailed Shade Australia twice and am still awaiting a reply!!!

Great chairs.

Very helpful over live chat and phone. Very happy with service and product.

Good product pity not evenly rolled made cutting lengths difficult with creasing and doubling delivery time good

Very Impressed, delivered super fast, great product, simple install bolt down. smooth operation and highly recommend.

I ordered the shade cloth for a project in Gladstone Qld from Shade Australia. It was here within a week and we were able to complete the job on time and within budget. They were also the only company that I could find that had the product in stock and available for next day shipping. Great stuff.

Solid brolly and big too. Perfect Quick delivery

Got what I wanted for a good price and delivered on time.

Evaluated the product over the phone with the ShadeAustralia Team - Great help and interaction with Nikki from ShadeAustralia to help me understand colour choices, style and great guidance and material to help me fit the umbrella to our deck. Ordered, paid and delivered all within a week from order. Fantastic experience and the product is awesome - Rectangle Cantilever Umbrella in Boulder Grey

Product delivered on time, no issues, no delays, no surprises.

Used the “chat”mechanism to find the option of purchasing the umbrella cover. Links were sent to me for two items that made ordering easy and quick. Very happy with the service. An improvement to the site would be to have the items easier to find on the site. I have been ordering online for a very long time and couldn’t find what I was looking for without help. Thank you Diana

Prompt and efficient service with updates provided at each key point in the process.

Very quick service. The Courier company used was 24hour turn around from dispatch notification to delivery. Really impressive.

Service was excellent and the delivery was quicker than I expected. The cover was better than the original and easier to fit.

Excellent service

Had exactly what I was after and it arrived safely and promptly. What more can you ask!

I called prior purchasing Shelta Lynden, it was very informative. The umbrella was delivered a day after it was dispatched, amazingly fast considering live in Melbourne. So far the umbrella is perfect. Super pretty and easy to use. Easy assembly as well, the only downside is disposing the cardboard box 😊 Overall I’m very happy with my purchase.