It’s been over 2 months since I requested a refund for an order I cancelled and still haven’t received the refund. They promised 7-10 days in their e-mail but here it is 2 months later and no refund. Is anyone starting a class action lawsuit against them? I will definitely join the suit. I have emailed them multiple times to request information but they don’t respond to my emails. I feel as though they have stolen my money and have no intention of refunding it.

I paid for the Proton Max on April 7th 2024 and they still have not been shipped. At first when I sent emails I got a generic email back stating they would be shipped soon. It's been almost 3 months and now their phone rings busy 4 times and then automatically hangs up. Their immediate response chat on their website no one responds to and they no longer respond to emails asking when the hearing aids will be shipped. I think they have gone out of business and I have lost my money and will not receive the badly needed hearing aids. This is very hard for people on a fixed income and have hearing problem.

Ordered Feb 6 2024, order number 190703 Have called numerous times still nothing considering an attorney filing a suit against this company for fraud. I am 83 yrs old and want my aids . Alice troyer

Have contacted this company several times with my order number in order to get tracking info. Have never received my info. I have emailed, called, & used the chat support on the website, never a response for the information for tracking. Orders were to be received within 7-10 days accordingly to their website yet it has now been 48 days.

So it’s been 3 months and still haven’t received my hearing aids. I made a review below like a month ago and that’s all they ever say. They have now stop responding to my emails. I’m guessing I got scammed.

How can this company improve? Stop lying. Refund my money...as they put in texts they would do.... for a product I never received and cancelled the order. Clearly they have stolen my money in a rip off. Why haven't the authorities gone after these scammers for all the people they have cheated?

Placed order on May 17. Still waiting to hear that they've been shipped. Have tried to contact them 3 different times to find out why they haven't been shipped yet. No response. Will now try for a refund, but I'm not hopeful. Obviously a scam and we will be contacting BBB and posting negative reviews everywhere that we can.

Do not ever buy from bossa. They take your money and never send your hearing aids. When you check on status, All you get is that the order has been placed, but never sent. I should’ve checked the ratings before being sucked into their offer. Now I doubt if I’ll ever be able to get my money back.

is now been over 4 months and i still have not received my refund

I too have been scammed by Bossa Hearing. After waiting for 60 days of my order not being delivered I requested a refund They said it would be refunded after another 60 days of waiting and nothing as of yet. This is just a scam don't order from these people.

I returned the hearing aids I ordered and followed all of the protocols for the return to ensure I received a full refund. This return was accepted by Bossa on Dec. 18, 2024 and it is now June 12nd, 2024 and I have yet to receive the refund. I keep get promises by the supervisor that Finance has been contacted multiple times yet they cannot tell me when I will receive it. I am disgusted by the amount of time I have had to put into getting my money back! Today I have tried to contact them through their Chat, no reply. I have tried to call them at 888-527-1546, nobody answered. I’ll contact BBB.

Total scam returned hearing aids no refund as promised

Don't buy from them had to wait over a month when I got them did not fit my ear try yo return waited 3 hours on hold even call back did not work now the phone is disconnected can't take calls a big scam

I received an order confirmation email on the 04/04/2024. In my last email to Bossa they said, 'it will take about 15-22 business days' It's now 11/06/2024. 58 days later. I haven't received any post tracking. I need the product as my hearing aids have died and am left without hearing. Still willing to give a good review if I receive product.

After waiting four months minus 10 days, and after complaining many times, I finally received my hearing aids. For the record.

Terrible Customer Service! No Product after more than a month. No return message in Chat, Email or no answer to any phone numbers. Please refund my money

Non réponse aux demandes d'envoi. Semble avoir disparu : plus de publicité et retour des réclamations. Faillite ?

Worst company ever. Ordered over 2 months ago and only received one reply that looks like the same computer generated email scam that's sent to everyone. Do not waste your time ordering anything from this company. SCAM!!!!!!

ORDERED HEARING AIDS 5 MONTHS AGO IN JANUARY. GOT NOTHING!!! A FEW GENERIC EMAILS ABOUT PRODUCTION DELAYS, blah blah blah. STILL NOTHING!! NOW they won’t even respond to my emails. They are THIEVES!

Don't buy anything from this company. Made a purchase February 19th it is now June 6th never received item or refund after calling several times over the last 3 months and told they would issue a refund. I am reporting them to the BBB and calling the attorney general and i am also going to be posting all over social media about my terrible dealings with this company.