Great service and customer service.

Excellent service, straight forward and delivered very fast. Beautiful hand written note inside. Would definitely recommend.

Prompt delivery of a beautiful piece of jewellery beautifully packaged with a lovely handwritten card included

Fantastic customer service, dealt with my queries promptly and professionally. Could recommend enough

Beautiful earrings as described. Fast delivery. Hand written personal card, a lovely touch.

Fantastic service and excellent delivery time.

Lovely piece of jewellery

Ordered online, very happy with service, friendly staff, will purchase from here again

Prompt delivery in fabulous packaging with a thank you note, now thats what I call service

Very pleasant shop and quickly delivered with a lovely thanks card.

Beautiful earrings personalised packaging would highly recommend

Excellent quality and value

Absolutely great, i ordered late friday evening. My parcel came on monday morning. Just perfect online. Cause i cant go into shops with a child. When looking around and getting inpatiention. I love there rebecca ❤️ stuff, so ordering for friends is the perfect present.

Great experience and brilliant customer service. Thanks!

i had ordered silver cleaning solution. the service was amazing. i received the parcel very quickly and it was very caringly wrapped and even came with a thank you card. So lovely in these days. thank you

Love the personal touch with the card that came with my piece . Makes you feel like a valued customer . It was my first time ordering and with the beautiful wrapping and really fast service I will certainly order again

Ring is stunning. Arrived so quickly, wrapped and accompanied by a beautifully handwritten note, so very much appreciated. Thank you

Received item next day, beautifully wrapped with a handwritten thank you card. Just a lovely experience. I would definately use John Ross Jewellers again.

Quality work and very efficient handling/shipping of my order—came exquisitely wrapped and the ring is gorgeous. Will definitely shop here again!

I simply ordered some refills for a pen and even though one of the refills was damaged in transit, the manner in which the parcel was presented, gift wrapped with fancy paper and a ribbon, along with a handwritten “Thank you” card was a real treat. Receiving a pen refill as if it were a gift from a dear friend is a new, and most welcome experience for me. Thanks to all concerned. Follow-up: 9th February 2024 I am in receipt, this morning, of a replacement refill for the one damaged in transit. Again, wonderful customer service and yet another unexpected gesture. John Ross are setting the Customer Service bar high. Fantastic!!!