Brilliant service. The package came beautifully presented with a lovely handwritten card. I will certainly use John Ross Jeweller's again.

Excellent quality earrings Beautifully packaged with colour coded bows Personalised hand written thank you card Looking forward to future purchases

Always a pleasure to deal with Sandrine and the team at John Ross Jewellers!

Bought 3 rings online. Arrived very quickly. Very nicely packaged with a lovely thank you card. Very good communication overall. I was very happy with 2 of the rings but had to return 1 that didn’t fit well. Refund was applied very quickly. Great customer service

Love my rings and came bye post in one day. Very very happy 😃

Products were as seen on website. Delivery was very prompt. Packaged nicely and a lovely handwritten card thanking me for my business, a very nice touch!

Absolutely excellent customer service. I received my order the day after I placed it but changed my mind and asked if I could exchange part of my order for something else. There was absolutely no problem and all of the ladies went out of their way to help me find exactly what I was looking for. Such friendly, helpful staff.

Always order online and they come the next day in beautiful gift wrapping and a lovely handwritten note, will be ordering again 😊

I've bought things here over the past few years and found them to be friendly and polite efficient and great value for money. Also I got a free gift at Xmas with my purchases.

Very quick delivery. Very happy with the service

Delivery was so quick and service so good , item perfect condition

Beautiful pieces and fabulous service, as usual. Thanks so much!

I made a query as to where my order was. I placed it on Stephen’s day, this was a few days later as I hadn’t received a dispatch notice, to be honest I assumed they might be closed over the Xmas period but when I emailed to ask, I received a prompt reply and my order was with me a day later. I really could not recommend John Ross enough. The customer service just blew me away. Will definitely be ordering from them again!

So easy to order and had it delivered to my hotel. Absolutely brilliant service from start to finish.

Always lovely to deal with

Excellent jewellers and amazing staff all so helpful

Easy to order and very quick delivery. It was a present for my daughter and she was very happy.

What a brilliant Jewellers, the staff were so helpful and discreet from the get go. Looked after any questions I had. A great selection of jewellery for any occasion. Would highly highly recommend John Ross Jewellers!!!

Superb service as always from Heather. So helpful & obliging, and the most beautiful stock.

Good and excellent quality