Swift response and very helpful

i thought the speed of delivery and price was brilliant i have not tried the heat mat yet but will let you know

Very easy to order and arrived quickly.

Purchased insulation boards and a sticky mat kit some months ago. Finally got it installed by tiler a few weeks ago. Still not wired in as electrician went on holiday but have high hopes to the point of purchasing a second lot in the sale last week. Each floor kit has arrived promptly with no drama, packaged nicely and by a wonderful FedEx driver (Tom Hanks would be proud) on the other hand we ordered tile adhesive separately which came by Parcelforce and that is a case of the less said the better. My only gripe might be that The Underfloor Heating Company have one continuous sale which can be a minefied of when and when not to buy and everytime it says last chance to buy at this price the next day a new sale starts and it is cheaper than the day before. So in effect last chance at this price may mean it will be cheaper tomorrow. I suppose you pay your money and take your chance! Buy with confidence from this company but don't go back to the website the day after you purchase as without fail it will be cheaper and you will be miffed.

Michael Gordon was on the ball with any technical questions, he answered mine and have some pointers.

Great prices and delivered on time - great service and easy to use website. Thanks!

Quick, responsive and informative, helped me make a quick decision about what I needed. Thank you!

Used this company many times. Always top class Wouldn't buy from anywhere else

Very efficient company with great service and excellent delivery! I was very impressed with the next day delivery for such large items.

Fast efficient service to provide a quote. Then plenty of help after with further questions. Quick free delivery once purchased.

Terrible delivery experience which resulted in me taking time off work to travel to depot to collect parcel. Told re-delivery would take place, waited in for 2 full days. Would have been fine at the first attempt if the driver used the front door bell !! Fed Ex have terrible reviews, don’t know why this company use them?? In response to second delivery made, they are LIARS, no attempt was made, no card left.

very easy god value

Ordered one day arrived within two days 👍

Excellent customer service when wrong calculation made on floor coverage. Additional matting sent next day delivery so job could be completed and at a cost that was no more than if we had of calculated the square meterage correct in the first place. Thank you

Good technical advice when I needed it

Sent immediately, brilliant service

Perfect service

Good price and delivery

Michael was brilliant, he answered all the questions we had and then worked out all the requirements we had for our new underfloor heating…… he went the extra mile well done he was a pleasure to deal with we will be ordering tomorrow 😁

Excellent customer support. Answered all my questions, and I had alot!! Couldn't rate the service highly enough.