I sent my iPhone 11 off to them last week in perfect working order , but today I received an email from them saying the phone won’t even turn on and is “untestable” . I have used this phone daily for two years without a problem right up until the day I reset the phone and sent it off . Untestable ? Won’t turn on ? Somethings not right here . AVOID Ps the original offer was over £200 and my new offer is about £20 haha **RECEIVED PHONE BACK AND SURPRISE SURPRISE , IT WORKS ABSOLUTELY FINE AS IT DID BEFORE* Con artists

Very happy with the claim on the warranty we had to make. A replacement phone was sent out fairly quickly.

Fuss free always good quality items

Quick delivery of a good item.

Fast delivery, great I phone...love this company

Can’t fault it. Placed the order on 9th March in the evening, arrived on the morning of the 11th. Communication good, speed amazing, phone is probably in better condition than I expected with it being the lowest rated refurb phone. Very impressed

Great company to deal with. Fast and efficient service.

Very good condition and delivered quickly- very impressive. Thank you

The phone looked like it was a new one. Very impressive service from gecko mobile would highly recommend them.

Great value, quick delivery.

Battery health 89%

Overall it was great especially the product and delivery.

I ended up ordering a phone 3 times as the first two had problems (one being an error in my address). Backmarket were really great about it even calling me and leaving a message. Everything was sorted and my phone arrived in excellent condition. I had already ordered a phone with another company and sent it back as the battery was rubbish. This phone is much better and even came with a charging cable.

I bought an iPhone from this company on eBay for someone else. It came on time and all appears to be in order! Some basic set-up instructions would have been nice but otherwise we are pleased with the purchase.

The iPhone I bought was graded 'C' by their scale, but arrived in much better condition than expected. Ordered at 14:00 on a Friday and phone was with my by Monday morning, very fast postage. Highly recommend these guys!

Been looking for an iPhone for a while. Gecko Mobile was the only site that had the phone in the condition I wanted at the price I wanted. I may have been lucky, but Gecko Mobile seem to get the good phones and good prices in the same room. Cheers.

Great item, lovely condition. Quick delivery

Phone as described and delivered fast

Excellent service and delivery. Phone like new.

I’ve bought quite a few phones from various retailers and since I discovered Gecko, I’ve bought all of them from there. They’re often cheapest but they’re also fast, hassle free and the phones are always as described. Several other retailers mis-describe phones, send the wrong one then charge fees for doing so and faff. Gecko are the only one I bother to look at now.