Just got my 1st delivery from MKI -a jacket, it’s a gift for my husband- as a feedback, It would be great if the transparent ziplock plastic bag where you put the clothes had your brand on it at least, so It won’t feel like a random store purchase, specially for people who got them for a gift… I honestly wasn’t expecting such modest packaging from this clothing brand. Anyway Thank you!

First time using this company first class service. Can’t comment on the product as it’s a gift so not been worn yet

Fast shipping, a great customer service. I had an issue regarding my delivery not being done correctly due to the driver. They had the issue resolved and a replacement sent out straight away.

First class service. Laoise from the customer experience team managed to source me a quarter zip that was OOS online. The clothing is of very high quality and well worth the price. Best style and oversized clothing on the market. Thank you MKI.

I got the scarf on time for christmas, and the package was intact. The product seems of good quality, fitting the description except it looks more beige coloured than white unlike what's shown in the photo with the model, it caught me off guard but the quality is there.

Fast delivery. Lovely quality. Heavyweight hoodie.

Great product. Great service. Spurned on by my recent purchase of their mohair wide fit trousers. Comfiest article of clothing I've ever owned. Superb quality for a very reasonable and realistic price. Admirable company that doesn't seem to take the ....

Coat looks more synthetic than the listing photos. It’s very shiny. And the fabric doesn’t resemble Alpaca fleece in anyway shape or form. It’ll be returned. And be aware. It’ll cost you £14 to get it delivered and returned. Just another example of online fleecers UPDATE Sorry. What does that even mean??? And what point does that make. ??????? Yes. I can read. I am not. A moron. However. It does not alter the facts of my original review. You clearly have a LOT to learn in regards to customer service. 🔴🔴🔴. Oh you love a template response to negative reviews dontcha!???? Absolutely shocking customer service. And yes. I agree with other reviews. Reallllllllllllly POOR quality. I wouldn’t bother. Honestly. You’ll be sending stuff back. And they’ll fleece you for the privilege 🔴🔴🔴

Love the style and service of this brand. Your staff were super helpful at the Leeds store and guided me to online where I’ve acquired a very nice pair of the Tencel trousers. I have not received them yet but I’m excited to get and wear them of course. Unfortunately they were not available in medium size which I’m normally wearing but I’m told the small should still fit me and are elasticated at the top, so let’s see but I trust the advice and will be buying more MKI in the future.

I had a 10% voucher and used it for 1 item. I then bought 2 more pretty much at the asme time and contacted the company to see if the same 10% could be appied and they refused to help, really disappointing. No empathy or care from customer service, they pretty much advised me to sling my hook. Nice!

I got the MKI TRANSLUCENT DIAMOND jacket and i got to say the quality of the jacket isn’t good in my opinion im used to my down jacket losing feathers but at this price point its kinda crazy how bad it is. I think a brand like this should focus more on the quality of clothes.

Bought during the Black Friday sale for the 1st time from this store and I was kinda disappointed in the lack of QC and quality of materials used in their products. Their clothes had many loose threads both inside and on the exterior. And 2 of my 3 items had holes already due to its poor stitching. The only thing I can recommend is their translucent bubble jacket. I wouldn’t buy their other items, even if hugely discounted.

My jacket came damaged. I highly recommend going with a different brand. The quality is not what is expected in this price range.

Excellent quality products at a reasonable price and speedy delivery.

Quality, style and customer service: 10/10 Wanted the hoodie I purchased for a long while as it's one of the few companies that sell a hoodie over 600 GSM. I was not disappointed. The brown colourway is also spot on. Comfort levels 100. Cheers!

Price point and quality is way off. Just received my puffer jacket and it’s got loads of loose thread, the puff is non existent compared to the photos and there’s already small feather coming out. Only thing good was the quick shipping

Bought a tee in HN last year , recently decided to look up the brand online , good website , good products , purchase was easy

The Evri courier left the parcel on the floor in front of the letterboxes on a busy apartment building while the intended recipient (my brother) was out. I have contacted Evri but have no way of knowing if my parcel was safely picked up or if it has been stolen.

Great quality material and really comfortable fit. I've bought a couple of t-shirts and a hoody from here. Will continue to shop here and love the designs

This is good quality clothing with a modern style at an affordable price. Great simple styling with a range of up to date of clothing. Ordered online and goods arrived in 48 hours.