I placed an order for multiple items on 28th June for next day delivery. The parcel turned up when expected, but unfortunately one of the items they sent was incorrect. I contacted customer service for a return, however there was apparently an issue with their inbox getting spammed, so I did not receive a reply until I chased them a couple of days after. I sent back the incorrect item using the prepaid returns label, posted on 5th July and confirmed delivered by Royal Mail 7th of July. I have yet to hear anything back from customer services, and have chased via email twice with no reply. I’d either like the item I ordered, or a refund!

Fast reply, and good service

Quick delivery. No issues at all.

They were very kind. I asked them for a quote in Mexican pesos and they worked it out. Thank you

Great job 😉, everything is great

Good price for the Green Re-Kånken backpack at a discount. Speedy delivery, arrived in no time. I love the backpack.

I haven’t received it yet!

My bag came in Korea carefully. And it's amazing bag.

Each of my 3 orders have been delivered to Australia with no problems. Products as pictured and described, postage 1-2 wks. Would like to see an AUD conversion table though.

I never received my backpack; The return time is 25 days, I consider it too long and added to that I had to pay the backpack charge on my credit card as if I had received it. Very bad international delivery service royal mail. They should send with DHL or UPS

Very satisfied. Competitive price, good service and swift delivery.

Informaciones muy clara

Easy to Buy and Fast Shipping

Aún no llega mi pedido y pasaron 5 meses y después me comentaron que s e perdió mi pedido .

The product I wanted was available at a great price and delivered quickly.

Quick service and great product, thanks!

Perfect , it’s perfect 🫶🏼💛

Quick delivery Great communication Would definitely use again

He told me that the product would take 5/7 business days and it still hasn't arrived

Always excellent. My go-to store for all things Kånken! Speedy shipping, good prices and great customer service. What’s not to like?! If they ever manage to source Kånken mini no2 again, I shall buy many to add to my large collection. Buy with absolute confidence from this shop!