
Shagufta
United Kingdom | 11 August 2021Great service, cheaper than most and did the job. Day 2 for me, timely result and certificate.. same for the mrs day 2 and day 8 test, posted on Monday, result received Tuesday.. was a bit hesitant after seeing all the negative reviews, but did the job as promised..

Keith O'Gorman
United Kingdom | 09 August 2021Did not receive my 2/8 day tests until 3 days past deadline. What they sent was junk and not usable. Requested a refund that has taken over a month.

Alex
United Kingdom | 08 August 2021Bought the test for day five, didn't arrive on time (or close) because they don't work weekends and have a long turnaround, ended up being completely hopeless as I had my day eight test result back before LBE would have even received my day five test. No money back, no emails answered and can't connect via phone.

Customer
United Kingdom | 06 August 2021I ordered Day 2 and 8 tests. Great experience, especially compared with other providers. Tests and results were delivered on time with clear communication.

Keisha Walters
United Kingdom | 06 August 2021Can't fault their service. Ordered my day 2 test 2 weeks in advance. It arrived some time within a week of me ordering the test. Posted my sample on a Monday, got acknowledgement of receipt of my sample on the Tuesday and results by the Wednesday. So, yes I would use them again.

On Point
United Kingdom | 04 August 2021This company should not be used for day2 COVID 19 testing. They sent me an email at 12.35 9 days before the day 2 test was required claiming that the test had been returned and gave me 1.5 hrs to reply- otherwise the test would be cancelled and no refund would be offered. By chance I saw the email and replied to it. Of course there has been no response and they are unavailable on the phone. Overwhelmed or rip off I'm not sure? decide for yourself but don't waste your money.

Fozia Sarwar
United Kingdom | 04 August 2021Excellent service. I even had to change my flight which I informed Labmed experts about. They were so professional and managed to reduce my stress by changing the date for the test. Extremely efficient. Results were emailed and messaged to me in less than 24 hours on a Saturday. Would definitely recommend.

diddle777
United Kingdom | 03 August 2021My day 2 test kit arrived, but without a prepaid return address label. I was therefore unable to return my swab sample rendering the test kit totally useless. I have emailed to this address and asked for a full refund: day2andday8 -aat- labmedexpert dot co dot uk

Sylwia Wierzbinska
United Kingdom | 02 August 2021I haven't received my test to release for day 5. Tried to phone them nobody answered the phone and they don't reply to my emails.

Mauro
United Kingdom | 31 July 2021Day 2 test arrived on day one, was sent over and results were ready to download the following day. Exactly what you need at one of the cheapest prices

Marine Lh
United Kingdom | 31 July 2021Ordered day-2 and day-8 test kits for my quarantine. Never received the results of the day-8 test.

RAV Anfeild
Portugal | 30 July 2021Please help ! Day 2 tests sent on Tuesday with no results Labmed please respond to my emails and phone calls - peoples livelihoods depend on timely processing of results its now been over 72 hours !!!

Mikasa
United Kingdom | 29 July 2021Had a very positive experience with LabMedExpert. Received my Day2 test after 2 days of ordering it (I ordered it way in advance of me leaving the country). When it was time for me to do the test I noticed one of my kits did not have a return label. I informed and emailed them straight away and they responded within 2-3 hours. I sent our tests off before 12pm without any hassle (taped both our boxes together with 1 return label). Received text message and email the following day to inform us our test had been received and is now being processed. Received our results a few hours later with a professional certificate. Process went very smoothly

David
United Kingdom | 28 July 2021We booked a Day 2 Test a week before travelling abroad and the test packages turned up in 2 days. The test kits themselves were packaged very professionally and the instructions could not have been better or easier to understand. We sent off our samples in the provided Royal Mail 24 hour tracker packages posting them in one of the local Priority Post boxes yesterday. We received our negative results today with a very professional certificate. The service could not be better in my opinion

Samuel Walker
United Kingdom | 28 July 2021Two weeks on and still waiting for my 2 day test kit to arrive. This defeats the object of testing, they should be removed from the government's list To date two weeks after my return flight I have not received a refund, or offer of one.

Amy Walker
Spain | 27 July 2021Tests arrived on time. However, I've never test 2 results (it's now day 17). Sent day 5 test and on day 6 received a negative day 8 result with a reference number that wasn't mine. Day 8 sent my test and on day 9 received my negative day 5 result. As I had not confidence in these results I had to go to an NHS testing facility. As with everyone else, phone never answered, call backs never received and emails never replied to. DO NOT USE!!!!!

Yolanda
United Kingdom | 26 July 2021I purchased day 2 and day 8 tests. My credit card was charged £98, however, the invoices I received were for £85. After 3 emails and numerous calls, they finally replied to me saying that the price changed from £98 to £85 days after I placed the order and that they would amend the invoices to show the amount paid of £98 which makes no sense because as soon as I completed the transaction online, the invoices were generated straight away by their system for the price of £85 and not £98 as I paid which means that at the point I did the purchase they had already changed the price to £85. No system out there issues invoices to customers for a different amount from the amount paid unless of course the price is changed in the invoicing system. If it was a decent Company they would honour the price I was invoiced £85 and refund the amount of £13 difference overpaid. I found them deceitful and certainly I will not use them again let alone recommend them.

DD
Israel | 23 July 2021They a complete scam. DONT USE. They dont deliver the tests and no one answers the phone or emails.

Im
United Kingdom | 22 July 2021Got my kit on the day I arrived in UK, sent my sample and received the result in 2 days.

Emma Morton
United Kingdom | 20 July 2021Hi I have spent all day ringing there help line and no one answers and you can't leave a message. I have emailed them and last night I requested a call back. Nobody has replied to my emails or phoned me. I can see that they have replied to comments on here, I am hoping they will reply to me so that I can change my rating. Here's hoping!