Absolutely brilliant company. There was a little mix up with my order but they sorted it out politely and professionally. I would definitely recommend them. They also have some great deals on Pandora charms.

I bought and paid for a watch on sale. They contacted me the next day and claimed out of stock. Don't waste your time with these people, they don't act in good faith.

I have to be honest I had never heard of burrells until recently. I had left one of my daughter's birthday presents until last minute and ordered from burrells as they were the only ones that were able to get it to me in time at no extra cost. I ordered a pandora charm, this was delivered right on time. Will not hesitate to order from again

Received an email from Burrells informing of a Flash Sale with extra discounts etc. Bought a watch with the discounts applied to what I thought was a genuine promotion and was looking forward to receive the watch before Christmas. I checked my emails today to see that they wouldn’t honour the discount and that it was an error and asked me to either pay the difference or take a refund. Not professional at all considering I was going to gift my workforce a watch in the new year in top of their bonus as a thank you, which I will simply take elsewhere after this train crash of an order.

Wow these guys are ace never used them before but I will from now on I used them for a pandora charm for my wife they were also £10 cheaper than the high street with free delivery kept up to date with tracking the delivery aswell very happy thankyou..

Great service - ordered Pandora charms - great communication and speedy delivery. Would use Burrells again 100%.

this company is brilliant. They stock pandora and I received my order quickly it was beautifully packaged. I would definitely use again.

Super fast service, and excellent customer service too!!!Highly recommended.

Bought a Pandora charm on-line. It arrived promptly and was the genuine article. High quality with all the branded Pandora packaging. Shipped and arrived promptly. All at an extremely competitive price. This company is a genuine UK retailer. Would choose them over Amazon (who are getting decidedly dodgy in terms of their associated retailers and provenance of goods) anytime.