Sunny did the insurance quote for 2 properties. The quote was very competitive and he provided a video explaining the pros and cons of the options he suggested. A good job!

I recently decided to manage my own property let and found the Mashroom platform. The website was user friendly and I was assisted by a representative called Emi when I called for assistance with some initial questions. With Emi’s help I listed and let my property in a week!! I cannot thank her enough, every question I asked was answered quickly and she walked me through the whole process resulting in substantial savings. I highly recommend Mashroom and their staff are fantastic. Thanks Emi!

Shraddha Chauhan worked on my recent request for finding a tenant and she was amazing and was able to obtain a rent which was beyond my expectations as she was well aware of the area and the rents prevailing. Added to the amazing platform is the skills and knowledge that Shraddha was able to provide that left a very satisfied customer. I will give the next renting businesses from my portfolio to her without hesitation.

Great support when needed. Thank you to Shradha Chauhan!

Sunny Channa provided me with his expert knowledge and excellent customer experience when seeking Landlord's Insurance cover. Sunny was very patient when answering all my questions and crystal clear with his explanations. He obtained the best price for me and offered an elevated level of cover too. Well done Sunny. Thanks. Joy. Date of experience: 10 January 2023

Very helpful customer service specially Shraddha who went all the way to resolve questions. Very easy and simple to use service

Excellent service from Sunny, he contacted me in good time, came up with 2 quotes that both beat the renewal quote from my existing insurers. He also took the time to explain the benefits of each so that I could make an informed decision.

SUNNY made the search and quote very easy. His support during matter been great .

Extremely difficult to find contact number, website not great. Problems at each stage of signing up new tenant

Sunny was amazing. Good product knowledge, friendly and customer focused. Will definitely be doing more business with mushroom.

Very easy transaction.sonny was very polite and helpful

Easy listening and easy to understand. I often lose interest in webinars but not the Mashroom ones!

Mashroom advisers are friendly, helpful and professional. Knowledgeable advice was given, The person who i spoke to me was very polite and listening to my needs, and I was impress of what I can get the building insurance cover according my type of property.

Sunny Channa is the best broker i've ever dealt with. He also just save me over £350. 10 out of 10

As one of the Executors of an Estate I must say that our stress free experience acquiring insurance with Mashroom has been very easy and pleasant. Chris in particular, has gone that extra mile for us, which I am very grateful for. I can only recommend this firm to anyone seeking an inexpensive and efficient service.

Spoke to Sunny to arrange building/contents insurance, Sunny made it straightforward to understand the policy in detail and sent me all the documents within minutes. Really positive guy with great customer service ethics. I would recommend Mashroom to anyone who wants to buy any kind of landlord products.

Bad experience all around with Mashroom. Landlords and tenants, beware! The first strike was when they forgot to collect my rent for three months and didn’t notice until several months later. My landlord had to contact me himself, when he realized that his bank account was overdrawn! The problem was never even acknowledged by Mashroom. I doubt they even noticed! The second strike was when my lease ended, and Mashroom offered me a reward of one week’s rent to manage the viewings. The problem was, Mashroom offered this reward without ever clearing it with the landlord! The landlord rightly refused to pay, since he hadn’t approved it, and Mashroom also refused to pay, which meant that I was essentially tricked into doing their work for them for free. When I called to complain they were rude and dismissive, which lines up with the other times I had to contact them for repairs, etc. They are barely a property management company – they are essentially just a website that collects rent and then outsources all the real work to others. And they’re not even competent at that! My experience with Mashroom, unfortunately, is all too typical of the way they run their business. They offer the minimum possible service, leaving landlords and tenants to pick up the pieces.

Helpful and well-informed Landlord Product Specialist. We were able to save money and get a good product.

Sunny Channa was very helpful with our requirements. Would recommend

He spoke clearly and not too fast, was patient, explained everything and answered all my questions with clarity. He’s reduced my landlords premium I was due to renew on by £120 and yet give me more cover. Well done and much appreciated. Jane