Timeless Chesterfields

Manchester Road, BL3 2NZ, Bolton, GB
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5.00
Based on 632 Reviews

5

95.73%

4

2.85%

3

0.63%

2

0.32%

1

0.47%
About Timeless Chesterfields

The Timeless Chesterfields brand is owned and operated by Saxon Furniture Ltd, a family run, British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years. The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business. As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom. It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.

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Dace
Latvia | 29 October 2016

Thank you! This perfect furniture arrived on time and we are happy.

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Graham Wright
Spain | 28 October 2016

From beginning to end we were completely satisfied with the service given to us. The furniture arrived at our house in Spain, on time and we couldn't be more delighted.

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Ireland | 28 October 2016

Recommended to me by my very happy sister. Great service when ordering as had to do so online. Had opportunity to review fabric prior to making product, when I wasn't happy with my choice (hard to pick colours on line), phoned customer service and described what I wanted over the phone. She totally got it and sent me three excellent samples to chose from - all refected what I wanted. Articles arrived on time, with very efficient workmen. Quality of products perfect. Am really happy with my order.

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CAR-1641
Portugal | 18 October 2016

Everything went smothly, Timeless was always available, even treating everything by internet from Portugal. Many thanks to the staff particurlally to Jannete and Pauline.

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Amy
United States | 17 October 2016

I am in the United States and was inspired by Nigel Farrage and the Brexit movement to find and buy some beautiful English leather high back chairs for my new You Tube channel set. I wanted to bring to my channel the energy and same spirit of courage and independence the UK showed in voting to leave the EU :) The wonderful staff who worked with me on this, Janette and Katie, made it effortless for me to get exactly what I wanted! Needless to say the chairs arrived well packed and are a DREAM COME TRUE! High quality, gorgeous, perfectly made, and I couldn't be happier! I will be back for a couch next time - thank you so much for making it so easy to purchase your items internationally!

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Jonathan Allen
United Kingdom | 16 October 2016

It is rare these days to be able to say that a company has delivered a first class product and service, but I can honestly say that this has been the case with Timeless Chesterfields. This is company that I can totally recommend- well done !

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Margot
Denmark | 13 October 2016

I can join all the good reviews. A Chesterfield is a Timeless Chesterfield! My compliments to all of you . Kind regards from Denmark!

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LEE-1307
United Kingdom | 12 October 2016

I would recommend this company to everyone. Great furniture and we'll worth the money. They were in touch all the time my furniture was being made. When it arrived the 2 delivery men were so professional that I knew I didn't have to worry about any damage occurring. Great company to buy from and I would definitely use them again.

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Visti Juncher
Denmark | 11 October 2016

Received the sofa yesterday. Superb quality. This should make it a lot easier to convince my wife that we buy a couple of chairs as well. I can only repeat the text next to the description of 5 stars: "Excellent – no reservations, I would recommend this company to anyone."

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bonnie tafuri
United States | 28 September 2016

This review is for anyone who is skeptical about ordering from another country. From start to finish it took 11 weeks to manufacture ship and receive my sofa. Not only is it worth the wait you will never buy a quality sofa made in the US like the one I had made in England. This is truly livable art. The leather is like butter and the quality of every material used is poetic perfection. The team at Saxon knows there stuff and will hold your hand every step of the way from beginning to end. Professionalism at its best! You can have any detail custom made just for your taste, size, and dimensions. Not to mention the sofa arrived in a custom pallets wrapped in bubble wrap and put in a box and then a palliated crate. This is the part that concerned me the possibility of damage. But everything came safe dry and undisturbed as if it was delivered from down the street. I would so order again and I recommend Saxon to anyone who wants a one of a kind traditional chesterfield that will last for years and years. Oh and one more thing if all this is not enough they have a 30 day return policy if you are not completely satisfied with your purchase. I am just so happy and please with every step of the process.

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Ludovic Francois
France | 23 September 2016

je tiens a vous remercier pour votre professionnalisme et votre gentillesse et bien entendu félicitation a toute votre équipe pour le travail effectué sur ce superbe canapé Francois Ludovic 62137 Coulogne Francce

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Jasmin Bosshard
Switzerland | 19 September 2016

I am really happy about my new Sofas! The Quality is Perfect and the costumer Service is so nice! I can recommend this Store to everyone😃😃 We are delighted and really happy, thank you!!!!

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Romano Isler
Switzerland | 19 September 2016

No comments, everything topp, from order, answers, ideas, payments. High Quality, exzellente Service, also over kommunication. I will be back. Thank you

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Wolfgang M
Germany | 11 September 2016

Von der Bestellung bis zum Versand, einzigartiger Kontakt. Immer ein gutes Gefühl, die Damen sehr freundlich, ein fast familiärer Umgang. Dafür sehr herzlichen Dank. Die zwei bestellten Sofas machen einen hervorragenden Eindruck, solide und saubere Handarbeit zu einem fairen Preis. Auch Transport und Versicherung sind preislich durchaus akzeptabel. Deshalb dem gesamten Team von Timeless Chesterfields herzlichen Dank!

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Rob
Isle of Man | 02 September 2016

We were naturally a little nervous about ordering expensive furniture online for international delivery however we need not have worried. The service from Janette et al at Saxon was excellent and the stunning furniture met all our expectations and arrived on time. It was a brave decision to buy this way but the quality could not be matched locally and we would do it again because of the reliable service we received. Many thanks Rob & Mercy

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LIM-1072
United States | 01 September 2016

It was a great experience from beginning to the end. Despite my concerns about international order on furniture, everything went very smooth and clear. I received prompt notice time to time where my order stand in the line. Also the delivery team from port to my house worked impressively clean with integrity. The furniture is so beautiful. I am proud myself that I made a right choice.

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Mr. meyer
United Kingdom | 01 September 2016

from the ordering through to delivery the service and information could not b faulted

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GRE-1600
United Kingdom | 01 September 2016

I ordered my grosvenor sofa in May after travelling down from Edinburgh to Manchester to pick it. I received my sofa in July and cannot fault this the sofa is gorgeous and made really well. The service we have received has been excellent and in store they made us feel very welcome. Nice to buy a sofa manufactured to a high standard in the uk cannot recommend this company enough.

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MCK-1236 Republic
Ireland | 16 August 2016

Excellent consumer experience from order to delivery. Delivery men (Edmundsons if i can recall) exceptionally courteous and pleasant as we were rushing to concert on delivery date. Would recommend to anyone.

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BIG-1056
Switzerland | 15 August 2016

I think there are not many companies like this one. All the staff is very helpful. No waiting on e-mail answer, no hidden terms and traps. This is a company that deserves to run well. Quality and Service on top level. I can recommend it without a doubt. Thumbs up!

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