I ordered a paid of EARRINGS and immediately after I purchased I emailed and messaged stating if they were the small ones I want to cancel my order, they never replied and sent Me ONE EARRING! buyers beware you are paying for ONE earring. They have not refunded me I was very clear early on I didn't want the small ones! Will never buy from again

I ordered $200 worth of jewelry for christmas, it’s been over a month since the order was due and I have not recieved any sort of notification. I contacted them through customer service and have still not recieved any sort of reply. I hope this doesn’t happen to any of the people ordering and I hope this message reaches the people who are considering buying from this page. Unfortunately in my experience this page is a complete scam.

Never received my order or my money, it's a SCAM

Never received my $100+ order (placed almost a month ago, due for delivery 2 weeks ago). No updates from the carrier, no response from RR customer service. Extra disappointing as it was a birthday present to myself. I cannot recommend this brand if you’re purchasing from outside the US (I’m in the UK) as you pay a lot for international shipping but then there’s no information or support if something goes wrong with your order.

It has been half a month, and I still haven’t received my package. The order I placed on the 6th still hasn’t been shipped. When I contacted DHL, they even suggested that the seller might not have shipped it yet. The after-sales service disappeared the moment the payment was completed. Emails sent to you go unanswered. Now I have neither received the item nor been able to get a refund, and I can’t get in touch with the seller.

I made an order on the 5th of December. I never received it so I contacted the store and they told me they re-sent my purchase. It has been weeks and I still have not received a new tracking number or even an email to say it’s on the way, no item to be seen also. I have made multiple attempts to contact the merchant and have not received a single response. If I could give - stars, I would.

Girl really like it ✨

Wrong item shipped

I've made several purchases and have been pleased with the quality of the items. I love the edgy punk rock style! The purchase process is easy, shipping updates were accurate and my items arrived quickly. There is some redundancy on the site of items appearing in multiple categories, "new", "back in stock" etcetera.

Website was neat, shipping was speedy and quick, and the earrings I ordered were of amazing quality! Totally reccomend! Definitley shopping here again!

I’ve boughten a few things and definitely will buy more!

Beautiful necklace and secure packaging

I have 2 dangler earrings. They’re great quality, the ONLY downside. Is they are rather heavy. And my piercing is a little low on my lobe. So it’s a little uncomfy at times. But they’re great quality. And look great

This was my first time ordering from Rare Romance. They blew me away. I got the Dagger Earring and Essential Spike Earring. The packaging was sleek and professional. The material these earrings are made of are amazing quality. I have always had sensitive ears and because of that, many jewelry brands do not work for me. Rare Romance does. I will definitely be purchasing all of my jewelry from this company in the future. Had a great experience with this brand. Can’t say enough good things about their products.

Good deals, high quality and drippy designs.

Rare-Romance is always a great company to shop at, they have really trendy jewelry for a good price and the jewelry is well made. The customer service team is responsive and respectful.

This brand is amazing, I love their products. They are actually very trustworthy when they say that their items don’t rust. I wear my cuban necklace all the time rain and shine, shower and gym and it hasn’t rusted or tarnished at all

Was watching Gen V on Amazon Prime and fell in love with this necklace after a couple of episodes. My husband found it online and viola 12 hours later it's in the mail to me. Easy to navigate site, just what I wanted. Made in the US and shipped accordingly. Just what I want from a shopping experience!

Bought some stainless steel earrings a few years ago and they've held up amazingly! Highly recommend especially at their low prices

I mistakenly ordered the wrong item in error and attempted to cancel it the same day. I received an email back from your representive, but not until the day it actually shipped. Now it is a return versus a simple cancelation.