AWOL Adventure

The Old Printworks, Birley St, Kirkham, Preston , PR4 2AT, Kirkham, GB
image
4.00
Based on 79 Reviews

5

67.09%

4

3.80%

3

1.27%

2

3.80%

1

24.05%
About AWOL Adventure

A complete solution for taking, tagging and delivering event photos. We understand what it takes to be an Event Director, Photographer and Participant.

Contact Info

You need to Login first to submit your review.

image
max land
United Kingdom | 19 April 2023

Ran the Manchester marathon last week and within an hour of finishing the pictures of me were live and they caught some great shots of all the runners. Very easy site to navigate and use. Very efficient business.

image
Wendy Carless
United Kingdom | 04 April 2023

This great team covered the Brighton Marathon which my sister and I competed in, in memory of our Dad. They took some fantastic shots which really are wonderful keepsakes of our day and achievement. Thanks guys

image
Kevin Connolly
United Kingdom | 28 March 2023

To be fair i did have to wait some time for my order to arrive. Steve Irani was very helpful along the way explaining there was some teething problems with distribution. But it was worth the wait, a very high quality framed print. well pleased.

image
Nel Goh
United Kingdom | 24 January 2023

I bought photography for the Manchester Marathon. I have an injury and cannot run. I approach AWOL for a refund and they refuse. Isn't this wrong and unethical and against consumer laws. I am asking for a refund almost 3 months before the event, and in respect of monies paid for a service that has not been provided. We also know how these photography services work - there are cameras to detect your number as well as a number of individual photographers on site. It is not a BESPOKE service where they assign one photographer to you. So, I don't understand the basis for refusing a full (or even offering a partial) refund. Another one of those bandwagon sports companies extracting money from everyday folk.

image
Carl
United Kingdom | 25 October 2022

Steven was very helpful in sorting out the issue I had when signing up for a race, he made it very simple, thank you.

image
Maria Groarke
Ireland | 05 September 2022

Wrong pictures posted to me and 4 weeks later still waiting for original order to be posted! Extremely poor service and no reply to emails. Very disappointed & unhappy with their response.

image
RJ RM
United Kingdom | 15 June 2022

Love them photos

image
David B
United Kingdom | 11 May 2022

Ran the MK MARATHON relay with colleagues In memory of someone who passed. So disappointed to find 0 pictures of not just myself but all 8 of us. Bob number search, team name or selfie upload does not work. Sent three emails. One gave a response to ask for another selfie upload, no response since. Prompted for an update.. again, no response. There were various photographers on my leg alone. So I refuse to believe there are 0 pictures of 8 of us. Disappointed.

image
Matthew williams
United Kingdom | 06 April 2022

Had problem with my photos sorted it at straight away brilliant service thanks so much For the quick response high recommended 👍🏻

image
Kenny Lee
United Kingdom | 05 April 2022

Very helpful and high quality devices .

image
leanne heppolette
United Kingdom | 05 April 2022

I had some issues accessing my pre bought bundle. I sent an email and this was dealt with so quickly. The pictures are brilliant and the company are brilliant with communication. I didn’t have as many pictures as I thought on the initial download and they responded back with a link to more pictures. Thank you so much!

image
David Cookson
United Kingdom | 05 April 2022

Fantastic quality photographs, easy ordering & great customer service!!

image
VWmumrun
United Kingdom | 28 February 2022

I had a "senior moment" and seemed to have lost my race photos AND the code for downloading them, AWOL Adventure resolved and helped immediately! Cannot fault them! The photos are brilliant too!

image
Nicky
United Kingdom | 18 February 2022

Getting a replacement photo because I selected the wrong image. No problems and quick reply from the Team!

image
DAVID
United Kingdom | 15 February 2022

Wasted all evening after the event trying to download my images without any success. I pre-ordered a pack and this confirmed. I also received a notification that the photos were live with a code to download. This just did not work! I was left bewildered with how difficult the process was. At least for me! On a positive note the support service did sent me a link to download the images which worked. Why all the hassle though. As for the images, half of mine didn't have me on the shot and the ones that did were just two bunches of pics taken in the same location so not very spaced out around the course. I'm hope they send me the certificated versions of the pics too as I can't access them but who knows! Update: I feel it only fair to offer further insight into my experience having had a few days pass. The customer service has been very helpful and claimed that there was an error with the pre-order codes they sent out. They have sent me all the photos I asked for and been very efficient in their communication since. I have therefore added a few more stars to my review to reflect the customer service and support received..

image
customer
United Kingdom | 14 February 2022

The photos I got from the CRUK London summer run in 2021 were great quality. I pre-ordered photos for the CRUK London winter run in Feb 2022. Unfortunately I couldn’t run due to an injury. I got a response to my email requesting a refund within an hour confirming that the refund had been made.

image
Tracey Wilkinson
United Kingdom | 07 February 2022

Great photos and follow up. Really quick reply when emailed.

image
Karen Foley
United Kingdom | 18 January 2022

Really friendly helpful company.

image
Patricia Coates
United Kingdom | 23 November 2021

Waited 6 weeks to receive 2 pictures I had ordered. For the price paid not happy with the quality of paper they are printed on. I wanted a memory of my sons 1st marathon but disappointed after waiting so long for them to arrive.

image
Paul Hutchings
United Kingdom | 01 November 2021

Ok, photos were pretty good but they took a week to send a link to the download after I chased twice. Then I had to chase for a hard copy - but when it finally arrived (4 weeks after ordering) it was printed on thin paper in poor quality. My crappy home printer does a better job so that was very disappointing

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow