Great service. I got everything what I needed.

they responded quickly to my request, the lady was very helpful, I am very satisfied

Dealt with all my queries and had the patience to handle 3 points from me

Excellent customer service from Freya.

Good customer service.

Isla was a great help today

Mia who I spoke to was very personable, polite and very helpful.

Very helpful. Solved my problem. Many thanks.

Isla from billing was outstanding today. Thank you for your help and quick customer service.

Polite professional prompt service

I had a billing and account access problem and it was sorted very quickly by Isla.Good work

Isla really helped me out today. Thank you Isla

The live chat person was absolutely amazing at fixing my problems with my Internet problems, and direct debit (change of card number,the person (isla) was absolutely brilliant 👏 👌

Very helpful service from Mia

A very quick response, with easy to follow advice that worked, thankyou

Absolutely ridiculous don't bother trying to save 2 or 3 quid a month with Supanet compared to other big firm broadband services it's a joke, they said they were going to install my Internet within a week with an engineer to help install but instead I received the router within 3-4 days thats not even working because they need to connect the BT phone line and it's been 2 weeks and nothing. And I'm stuck with no Internet paying for nothing don't go with Supanet warning!

Quick and easy, very helpful and gave advise on what to do for future connection issues.

i was having issues whit my connections and they solved the problem in no time. the person that help me was amazing hepfull. thank you so much they a client for life

mia was very understanding and helpful,as all the live chat people are

The assistant was very helpful with cancellation. Supanet have provided a good service , however the cancellation fees and insistence on returning router etc were a shock as excessive and no other supplier seems to do this . Nevertheless due to financial difficulties I had to cancel and incur extra charges oh well that’s life is guess .