To get a chatbot real person late on New Years eve was amazing.

I wanted to pay my monthly account by credit card dealt with smoothly and quickly

Great costumer service. Live chat was so helpful

Penelope was so helpful. She cancelled my appointment as I have just contracted Covid. She demonstrated genuine compassion in her responses as well as being informative effective and professional. Great employee.

Very helpful enquiry delt with easily without stress

Anna offered my a much better contract. All sorted, changeover in only 5 days.

Gave me all the information I wanted. Thank you.

Your agent was clear precise and helpful, my issue was satisfactorily resolved

Penelope was very efficient and polite. She solved the problem quickly

The Chat was fine, but the reason I had to use it was not.

The lady called penelope was prompt and helpful.

Had a connection issue that had been happening for some time thought it was just one of those things, but decided to live chat, they detected that it was an open reach faceplate, once that was done our internet was back up better than ever

The Chat facility was easy to access and the reply answered my questions.

Response time and quick turn around check. Describing the solutions for all my questions.

Excellent efficient service thanks

Excellent service

Very good service 👏 Very quick.

Quick help , understanding situation

Quick and easy experience.

Very friendly, professional and efficient service. Top marks, yet again!