I have purchased from The Genie Company twice. The first time, I called for assistance finding the part number I needed. Customer service was very helpfull. I received both orders without any problems. I will certainly purchase from them again if I need Genie products.

got my product sooner than expected, in perfect condition

Happy- quick easy service/ all online.

Instructions were very user friendly.

Excellent instructional videos

Was extremely easy to program the new remote.

Unbelievably easy to get online and order another garage door opener and it shipped in a timely manner.

I was pleased with remote had to replace original

The replacement Genie remote garage door opener works fine and only a few minutes to program.

Fast delivery, great product. No issues.

The Genie Company was awesome to order from! They sent the product in a VERY timely manner! I would recommend them to anybody who needs a replacement part for their Genie product.

Product came as described. Took only a few minutes to remove old keypad and install new one. Simple procedure to sync the keypad to garage door opener.

I called customer svc but they were closed so I went ahead and ordered online. A day or two later, I received a call. I had already placed my order, but the follow up phone call was appreciated.

I ordered 2 remotes on December 14th thinking that they would have no problem arriving by December 23rd and since it was over a week away and I needed them for guests arriving from out of town. Sure enough on the 21st (a week later) I realized that Genie hadn't even shipped the product yet so I called their customer service and asked if the remotes would arrive by the 23rd. A rude and nonchalant rep stated that she was not able to tell me when they would actually ship the order and she had no clue when it would arrive. I then asked her to cancel the order because I specifically needed them by the 23rd, which of course she stated she couldn't do that. I decided to place a new order through Amazon that day (which I should have done in the first place) for next day delivery. Sure enough, Amazon's package arrived in 1 day (for the same price as Genie) with no problem and Genie's package didnt arrive until the 30th!!! It took half a month to receive 2 remotes? Terrible customer service, terrible shipping process and will never order anything through Genie again!

Excellent product. Easy installation. Excellent support.

I prefer genie products because of the screw drive, works great til the garage door freezes to the floor.

Had great help on the phone and received parts in time

Excellent service, genie works super!

Placed my order for another remote door opener and received it quickly. This is the second time ordering and first rate service both times.

It easily triggers the door when inside my pocket